Health Care Support Worker

Cwm Taf Morgannwg University Health Board; Merthyr Tydfil; On-site; GBP 18,000 - 24,000; Full time

Job summary

A regional health service provider in Merthyr Tydfil is looking for a compassionate Health Care Support Worker. The role involves assisting elderly patients with personal care and ensuring high standards of hygiene and infection control. Candidates should possess good communication skills and ideally have care experience within a hospital setting. Welsh language skills are an advantage but not essential. A commitment to delivering high-quality patient care and working as part of a team is crucial.

Benefits

Full training and development opportunities

Individual personal development plan

Qualifications

• Care experience is necessary.
• Experience within a hospital setting is preferred.

Responsibilities

• Providing assistance with personal care and recording vital signs.
• Ensuring high standards of infection control procedures.
• Maintaining organized ward stocks and clean clinical areas.
• Assisting with patients' personal hygiene and promoting independence.

Skills

Good communication Skills

Welsh Language Speaking/Listening Skills at Level 3 or above

Job description

Go back to Cwm Taf Morgannwg University Health Board

Health Care Support Worker

The closing date is 09 December 2025

CTM UHB are looking to recruit an enthusiastic motivated Healthcare Support Worker with a commitment to delivering high quality patient care. Care of the elderly/Frailty nursing hugely rewarding and we are looking for kind, caring and empathetic individual to join our busy nursing team. The ward includes elderly frail patients some living with dementia You will need a passion for caring for people and to want to understand their care needs.

Cwm Taf UHB will provide: A supernumerary period to support you in your new role/full training on‑going learning and development opportunities and an individual personal development plan to guide your development within your new role.

Main duties of the job

The successful post holder will be given opportunity to develop their skills experience within CTM UHB. We are looking for candidates who are motivated, compassionate and can adapt quickly to change. You must possess good communication.

• providing assistance with personal care/recording and reporting of vital signs
• Ensuring high standard of infection control procedures, in line with our policies.
• Maintaining ward stocks, keeping storerooms organised, clinical areas/ equipment clean.
• Assisting in maintaining their personal hygiene shower/ bath and promoting independence where possible. Assisting with the safety of patients on the ward

Welsh Skills Desirable: This post is advertised as Welsh Desirable. This doesn't mean essential; whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short‑listing and selecting candidates. This isn't 'fluency', just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means basic conversations with patients about their everyday health. For more information, see 'Welsh Language Guidance' in the documents right at the bottom.

About us

Cwm Taf Morgannwg University Health Board is part of the NHS Wales family. Our Health Board provides primary, secondary and community health and wellbeing services to around 450,000 people living in three County Boroughs: Bridgend Merthyr Tydfil, and Rhondda Cynon Taf.

We live by our core values:

• We listen, learn and improve
• We treat everyone with respect
• We all work together as one team

We are a proud local employer; around 80% of our 15,000 workforce live within our region, making our staff not only our lifeblood of our organisation but of the diverse communities that we serve.

Job responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.

The Health Board currently operate a number of different shift systems. The most common are a 12.5 hour shift, inclusive of either one 30 minute or two 30‑minute unpaid breaks. These shift patterns are subject to review and the Health Board reserves the right to change working arrangements. CTM is a Health Board committed to meaningful consultation with staff and to making balanced decisions that consider all aspects of our service and workforce.

Person Specification

Experience

• Care experience
• Care within hospital setting

Skills

• Good communication Skills
• Welsh Language Speaking/Listening Skills at Level 3 or above

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board