Head Waiter / Waitress

SUSHISAMBA London; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Join the front of house team at SUSHISAMBA London as a Waiter/Waitress, where you'll ensure guests receive exceptional service in a vibrant environment. With competitive pay and a range of benefits, this role offers a fantastic opportunity to grow within a celebrated restaurant group that blends Japanese, Brazilian, and Peruvian cuisines.

Benefits

50% discount on food and drink for up to 6 people

28 days’ holiday allowance

Complimentary meal and drink during shifts

Refer-a-friend cash incentive scheme

Employee of the month rewards

Internal training and clear career progression

Pension scheme with employer contributions

Annual staff awards and celebration party

Qualifications

• Experience in a fast-paced, high-quality environment.
• Excellent English communication skills.
• Previous lounge/bar experience preferred.

Responsibilities

• Provide courteous and knowledgeable service to guests.
• Take orders and answer menu questions.
• Communicate clearly with the kitchen.

Skills

English communication

Customer service

Upselling

Job description

**Your Role:** The front of house team is currently looking for a passionate Waiter/Waitress to join our family at SUSHISAMBA Covent Garden, ensuring each guest is welcomed warmly while making their time with us truly memorable. You will deliver the finest food and beverages with friendly, efficient, and flawless service from start to finish.

**Your Rewards:** We offer more than just a job – we reward dedication and hard work with a range of benefits, including:

1. Highly competitive salary.
2. 50% discount on food and drink for up to 6 people in SUSHISAMBA or Duck & Waffle.
3. 28 days’ holiday allowance.
4. Complimentary meal and drink during shifts.
5. ‘Refer-a-friend’ cash incentive scheme.
6. Employee of the month rewards.
7. Internal training and clear career progression.
8. Pension scheme with employer contributions.
9. Annual staff awards and celebration party.

**Your Requirements:** As a Waiter/Waitress, your main responsibility is to embody uncompromising hospitality. You’ll provide courteous, knowledgeable service to guests, take orders, answer menu questions, upsell our unique offerings, and communicate clearly with the kitchen — all while maintaining a warm, professional presence on the floor.

We’d love you to have:

• Experience working as a Head Waiter/Waitress or Waiter/Waitress in a fast-paced, high-quality environment (this will be tested at trial/interview).
• Excellent English communication skills.
• Previous lounge/bar experience and private dining room (PDR) knowledge preferred.
• Flexibility with working hours, including late finishes.
• Availability to work any 5 days between Monday and Sunday.
• A deep respect for diversity and individuality.
• A commitment to maintaining standards and following procedures.

**Your Restaurant:** SUSHISAMBA celebrates the culture and cuisine of Japan, Brazil, and Peru. Our menus feature a blend of new and signature dishes that emphasize bold flavors, premium ingredients, and artistic presentation. Operated by Sushi Samba Group, we proudly run restaurants in Las Vegas, London, Edinburgh, Dubai, Doha, and Bahrain.

Experience: Required
Languages: English – Advanced
Employment: Full-time
Salary: £17 – £18 hourly

About SUSHISAMBA London:

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