Head Therapist

Leisure People; England; On-site; GBP 30,000 - 36,000; Full time

Job summary

A luxury manor house hotel in Wiltshire seeks a Head Therapist to lead the spa team, ensuring exceptional guest service and experiences. The role includes overseeing operations, designing treatment menus, and training staff. Ideal candidates have luxury spa qualifications and experience, with a strong focus on team leadership and retail awareness. Competitive salary of £30,000 with OTE of £33,000+ and live-in accommodation available.

Benefits

Service charge of £2,000 per year

Meals on duty

Excellent in-house training

Live-in accommodation available

Qualifications

• Experience in a senior therapist or head therapist role in a high-end environment.
• Impeccable presentation and a warm, approachable personality.

Responsibilities

• Lead, train, and support the therapist team.
• Ensure treatment rooms are immaculate and welcoming.
• Drive retail sales and promotions.

Skills

Natural leadership skills

Strong retail and commercial awareness

Excellent communication skills

Proven experience in a luxury environment

Education

Internationally recognized beauty and spa qualifications

Job description

Overview

Head Therapist

Luxury Manor House Hotel & Spa - Wiltshire
£30,000 basic | £33,000+ OTE | Live-in available

We\'re thrilled to partner with one of the Cotswolds\' most prestigious and award-winning hotels in their search for a talented Head Therapist.

Set amidst the stunning Wiltshire countryside, this magnificent luxury manor house offers guests a truly unforgettable experience - with its Michelin-starred restaurant, state-of-the-art spa, gym, pool, and private cinema.

This is an exciting opportunity for an experienced therapist and natural leader to take the helm of the spa team, inspire excellence, and deliver exceptional experiences worthy of the hotel\'s reputation.

The Role

As Head Therapist, you\'ll lead by example - motivating, coaching and developing your team to deliver world-class treatments and outstanding guest care.

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You'll oversee the spa\'s daily operations, maintaining the highest standards of hygiene, presentation, and service. You\'ll also take responsibility for designing and promoting an enticing treatment menu, driving retail sales and maximising profitability, while ensuring every guest leaves feeling cared for and rejuvenated.

About You

We\'re looking for someone truly passionate about the luxury spa experience, with:

• Proven experience in a senior therapist or head therapist role within a high-end, luxury environment.
• Internationally recognised beauty and spa qualifications.
• Natural leadership skills - able to inspire and bring out the best in your team.
• Strong retail and commercial awareness, with an eye for opportunities and the bigger picture.
• Excellent communication, coaching, and interpersonal skills.
• Impeccable presentation and a warm, approachable personality.

Key Responsibilities

• Lead, train, and support the therapist team to deliver exceptional treatments and five-star guest service.
• Ensure treatment rooms and facilities are immaculate, well-stocked, and welcoming at all times.
• Act as a host, making guests feel comfortable and ensuring they get the most out of their visit.
• Help recruit, onboard, and develop new team members.
• Drive retail sales, promotions, and service excellence.
• Assist with PR events, open evenings, and special promotions.
• Ensure full compliance with all health & safety, hygiene, and data protection policies.

What\'s in it for you?

• Basic salary: £30,000 per year
• Service charge: £2,000 per year
• Gratuities
• On-target earnings: £33,000+ per year
• Live-in accommodation available (£12/day including all bills, lunch & dinner)
• Meals on duty
• Excellent in-house training
• Opportunity to work in one of the UK\'s most iconic luxury hotels

Interviews available immediately - don\'t miss out on this career-defining opportunity to join a truly exceptional team.

Apply now and take the next step in your luxury spa career.