Head of Tenancy & Compliance Services

JUICE RECRUITMENT; Bristol; On-site; GBP 10,000 - 40,000; Full time

Job summary

A well-established property company in Bristol seeks a Head of Tenancy Services to lead and manage the tenancy services function. This senior role will handle tenant and deposit disputes, ensure compliance, and drive high customer experience standards. Ideal candidates will have strong property management expertise, excellent communication skills, and a proactive mindset. The position offers a competitive salary along with opportunities for monthly bonuses and professional development.

Benefits

Competitive salary

Monthly bonus structure

Professional development training

Qualifications

• Strong background in property or tenancy management.
• Proven experience handling tenant disputes and deposit disputes confidently.
• Experience managing or mentoring a small team.

Responsibilities

• Act as senior escalation point for tenant and deposit disputes.
• Take full ownership of deposit processes, including negotiations.
• Proactively identify risks and emerging issues across the portfolio.
• Ensure full legislative and regulatory compliance.

Skills

Property management expertise

Dispute resolution

Team leadership

Attention to detail

Communication skills

Proactive mindset

Job description

A well-established property company in Bristol seeks a Head of Tenancy Services to lead and manage the tenancy services function. This senior role will handle tenant and deposit disputes, ensure compliance, and drive high customer experience standards. Ideal candidates will have strong property management expertise, excellent communication skills, and a proactive mindset. The position offers a competitive salary along with opportunities for monthly bonuses and professional development.