Head of Regulatory Service Optimisation & Performance

Morgan Hunt UK Ltd; Greater London; Hybrid; GBP 80,000 - 85,000; Full time

Job summary

A leading recruitment agency is seeking an Interim Head of Service Optimisation to enhance regulatory services in a hybrid role based in London. This senior position involves leading continuous improvement initiatives, developing performance measures, and mapping complex processes. The ideal candidate should have a strong background in service optimisation within regulatory environments and excellent stakeholder management skills. This fixed-term contract offers a competitive salary range of £80,000 - £85,000 per annum, along with extensive opportunities for professional growth and influence at senior levels.

Qualifications

• Proven senior-level experience in service optimisation or operational improvement.
• Background within regulatory or professional services environments.
• Excellent stakeholder management skills, with the ability to influence without formal authority.

Responsibilities

• Lead the optimisation of regulatory services and workflows.
• Map and redesign complex processes, reducing bottlenecks and duplication.
• Develop performance measures for timeliness, throughput and productivity.

Skills

Service optimisation

Stakeholder management

Performance improvement

Data analysis

Job description

A leading recruitment agency is seeking an Interim Head of Service Optimisation to enhance regulatory services in a hybrid role based in London. This senior position involves leading continuous improvement initiatives, developing performance measures, and mapping complex processes. The ideal candidate should have a strong background in service optimisation within regulatory environments and excellent stakeholder management skills. This fixed-term contract offers a competitive salary range of £80,000 - £85,000 per annum, along with extensive opportunities for professional growth and influence at senior levels.