Head of Product - Platform

Hawk; City Of London; On-site; GBP 90,000 - 120,000; Full time

Job summary

A leading AI technology firm in the City of London is seeking a Head of Product - Platform to lead the long-term product strategy and oversee the product infrastructure for scalable solutions. This role requires a proven track record in SaaS product leadership, aligning technical capabilities with commercial strategy, and managing a team of product owners. The ideal candidate will also bridge gaps between technology and business needs. Join us to drive innovation and enhance our platform's capabilities.

Qualifications

• Significant experience in product leadership for SaaS platforms, ideally in high-scale or enterprise contexts.
• Proven track record defining roadmaps, SLAs, deployment strategies, and enterprise-ready processes.
• Strong technical understanding of microservices architectures, Kubernetes, databases, data lakes, BI/reporting, and APIs.

Responsibilities

• Define and own the long-term platform product vision and roadmap, ensuring scalability, reliability, and security.
• Oversee and manage both product infrastructure and overarching platform services.
• Collaborate with engineering leadership to ensure product execution aligns with business necessities.

Skills

SaaS product leadership

Microservices architectures

Kubernetes

Databases

APIs

Stakeholder management

Tools

Jira

Job description

About Us

Hawk is the leading provider of AI-supported anti-money laundering and fraud detection technology. Banks and payment providers globally are using Hawk’s powerful combination of traditional rules and explainable AI to improve the effectiveness of their AML compliance and fraud prevention by identifying more crime while maximizing efficiency by reducing false positives. With our solution, we are playing a vital role in the global fight against Money Laundering, Fraud, or the financing of terrorism. We offer a culture of mutual trust, support and passion – while providing individuals with opportunities to grow professionally and make a difference in the world.

Your Mission

As Head of Product - Platform at Hawk, you’ll take ownership of the long-term product strategy and roadmap for our platform that is supporting our 3 solution P&Ls (Screening, AML & Fraud). You are responsible for the question "Are we building the right foundation so our teams can build faster, more reliably and stable and is secure & scalable for our customers?" which entails product oversight & management of platforms infrastructure and overarching platform services — ensuring that Hawk’s platform is positioned for scale. Working closely with the VP Platform Engineering and the wider tech, product & customer facing leadership team, you will bridge technology and business needs: aligning customer needs, technical capabilities, and commercial strategy.

Your Responsibilities

• Define and own the long-term platform product vision and roadmap, ensuring scalability, reliability, and security

• Oversee and manage both product infrastructure and overarching platform services

• Productize and create blueprints & processes around deployment & cloud hosting options including it’s SLAs, reporting, documentation for our global SaaS as well as our private cloud deployments

• Develop enterprise blueprints and professional services models for customer-specific requirements, balancing scalability with flexibility

• Collaborate with engineering leadership to ensure product execution is aligned with BAU necessities e.g. vulnerability, bug and incident management, roadmap priorities and long-term vision

• Partner with sales, solutions, and finance to create pricing models & materials for complex enterprise cases beyond standard packages

• Manage resource allocation and budgeting across platform product initiatives, ensuring effective use of team capacity and investment

• Lead and expand a team of technical and functional product owners

• Act as the senior product counterpart to the VP Platform Engineering, owning the "why" and "what" while engineering owns the "how"

Your Profile

• Significant experience in product leadership for SaaS platforms, ideally in high-scale or enterprise contexts

• Proven track record defining roadmaps, SLAs, deployment strategies, and enterprise-ready processes

• Strong technical understanding of microservices architectures, Kubernetes, databases, data lakes, BI/reporting, and APIs

• Experience working with high-throughput, low-latency systems (e.g., payments or other critical transaction-heavy industries)

• Skilled at bridging technical, customer, and commercial perspectives into clear product strategies

• Strong operational skills, with experience in developer efficiency, resource planning, and budget ownership

• Comfortable with product operations tools (e.g., Jira) and able to scale processes across teams

• Excellent communicator and stakeholder manager, able to align engineering, product, and go-to-market teams

• Fluent in English (German is a strong plus)