Head of Product

Blu Digital; Greater London; On-site; GBP 80,000 - 120,000; Full time

Job summary

A leading digital agency in the United Kingdom seeks an experienced Head of Product to lead the strategy and development of their digital customer journey. This role demands a visionary leader who will drive innovation and optimize product offerings, ensuring a seamless user experience. The ideal candidate will have a strong ecommerce background and proven success in managing cross-functional teams to achieve commercial results. This pivotal position shapes the future of the company's online services.

Qualifications

• Proven track record in delivering product strategies that enhance engagement and conversion.
• Experience in leading product development and innovation in an ecommerce environment.
• Strong collaboration skills with technical, UX, and commercial teams.

Responsibilities

• Lead the strategy and development of the digital customer journey.
• Define and execute a cohesive product proposition strategy.
• Drive innovation and continuous optimization of product features.

Skills

Ecommerce

Customer experience

Product-led growth

Data analysis

Cross-functional team management

Job description

Our client islooking for an experienced, visionary Head of Product to lead the strategy, development and continuous optimisation of our client's digital customer journey. This is a pivotal leadership role, accountable for ensuring every interaction with our platform is seamless, engaging and commercially effective. You’ll take ownership of product, design, testing and optimisation functions, driving innovation and delivering meaningful improvements that shape how customers shop and interact with our online services.

In this role, you’ll define and execute a cohesive product proposition strategy, ensuring alignment across product streams and closely collaborating with technical, UX and commercial teams. You’ll lead the development of new features, enhancements and personalisation initiatives underpinned by data‑led insight and customer behaviour analysis. With a sharp eye on market trends, emerging technologies and customer expectations, you’ll champion innovation and play a central role in shaping the future of our ecommerce proposition.

We’re looking for a commercially astute, collaborative leader with a background spanning ecommerce, customer experience, and product‑led growth. You’ll bring a strong track record in delivering product strategies that drive engagement, conversion and commercial outcomes. Adept at managing cross‑functional teams and third‑party partnerships, you’ll have an instinct for identifying where to invest for maximum customer and business impact, and a passion for creating customer journeys that are as effortless as they are memorable.