Head of Operations

Adler & Allan; Wellington; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading environmental services company in the UK seeks a Head of Operations for Tanker Services to oversee operational management and compliance. The role involves leading multi-disciplinary teams, ensuring adherence to regulations, and fostering client relationships. Ideal candidates will have extensive experience in the water or construction industry and will be skilled in problem-solving and team leadership. Competitive salary and benefits offered, including enhanced leave and pension schemes.

Benefits

Enhanced maternity, paternity and adoption pay

Company pension

Life assurance scheme

Medicash Plan

Refer a friend scheme

Employee assistance programme

Competitive annual leave

Qualifications

• Proven experience in a regulated and compliance-driven environment.
• Demonstrable experience in leadership roles.

Responsibilities

• Oversee tankering and service line operations.
• Ensure compliance with ISO standards.
• Manage and lead operations teams effectively.
• Maintain client relationships and report operational performance.
• Drive revenue growth and budget contributions.

Skills

Extensive experience in water or construction industry

Leading multi-disciplinary teams

Complex problem solving

Interpersonal and communication skills

Organisational skills to manage multiple priorities

Job description

Head of Operations- Tanker Services

Wellington – Permanent, full‑time. Competitive salary + car allowance + bonus plus benefits.

Job Description

Exciting opportunity to join Oneline. Due to growth, we are looking for a Head of Operations – Tankering who will be responsible for tactical planning, coordination, and performance management of operational teams in the tankering and deep suction service lines.

Operations Management

• Oversee relevant service‑line operations (e.g. cleansing, CCTV, tankering, tank cleans, confined space entry).
• Ensure service delivery is completed efficiently, on schedule, and within budget.

Regulatory and Quality Compliance

• Ensure operations follow ISO standards (e.g. ISO 14001 for Environmental Management, ISO 45001 for Health & Safety).
• Conduct audits and reviews of operational procedures, waste handling, and environmental impact.

Team & Resource Leadership

• Manage and lead operations managers, supervisors and field crews.
• Lead training, recruitment and performance evaluations.
• Fleet & Equipment Oversight:
  • Review scheduling and compliance of tankers & deep suction units.
  • Lead optimisation of vehicle and plant uptime through preventive maintenance planning.

Client Relations & Reporting

• Maintain key client relationships, oversee SLAs and produce operational reports.
• Adequately resolve any escalated service issues.

Revenue Generation

• Develop positive relationships with new and existing customers.
• Generate growth in existing contracts.
• Support the wider team in generating new opportunities.
• Close liaison with counterparts in Group to recognise wider opportunities.
• Accurate revenue and cost reporting.
• Contribute to annual budget setting and investment requirements.

Qualifications

• Extensive experience of the water, drainage, construction industry or similar.
• Proven experience leading multi‑disciplinary teams.
• Experience of working within a highly regulated and compliance‑driven environment.
• Demonstrable experience of complex problem solving.
• Excellent interpersonal and communication skills at all levels.
• Highly organised and able to manage multiple priorities.

What We Can Offer You

• Enhanced maternity, paternity and adoption pay and leave.
• Company pension.
• Life assurance scheme (x4 salary).
• Medicash Plan (cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants.
• Refer a friend scheme.
• Employee assistance programme (access to GP appointments and mental health support).
• Competitive annual leave plus bank holidays.
• Training and career progression opportunities.

About Adler and Allan Group

We’re not just a company – we’re environmental champions committed to protecting our planet while helping businesses thrive. We’re a diverse, dynamic team dedicated to providing top‑tier environmental, energy and water infrastructure services across the UK. Our mission is clear: safeguarding the environment, minimising operational disruptions, and supporting sustainability goals for our valued clients.

Adler and Allan are committed to fostering diversity and inclusion in our workplace. We proudly embrace equal opportunities for all applicants, regardless of race, colour, religion, sex, sexual orientation, gender identity or national origin. If you require any support with your application, whatever the circumstance, please let us know.