Head of Non-Food Operations – Healthcare Services

Medirest; United Kingdom; On-site; GBP 55,000 - 65,000; Full time

Job summary

A leading healthcare support services provider is seeking a Head of Non-Food Operations to lead and optimize service delivery at Addenbrookes Hospital. The role involves strategic leadership in portering, domestic services, and logistics, ensuring compliance with NHS standards and motivating multi-disciplinary teams. Ideal candidates will have over 5 years of experience in large-scale facilities and healthcare environments.

Benefits

Excellent benefits

Qualifications

• 5+ years’ experience leading multi-disciplinary teams in healthcare.
• Confident in managing budgets and achieving service delivery goals.
• Ability to engage stakeholders effectively.

Responsibilities

• Design and deliver a high-performing Non-Food Service Delivery Model.
• Ensure service meets NHS standards and maintains patient safety.
• Build and develop multi-disciplinary teams for operational excellence.
• Use data and KPIs for improved operational performance.
• Partner with clinical and operational leaders for service alignment.
• Support transformation projects across the estate.

Skills

Leadership experience in large-scale facilities or healthcare

Strong knowledge of NHS or healthcare standards

People leadership and coaching

Commercial acumen

Change management and transformation

Service excellence and sustainability

Job description

A leading healthcare support services provider is seeking a Head of Non-Food Operations to lead and optimize service delivery at Addenbrookes Hospital. The role involves strategic leadership in portering, domestic services, and logistics, ensuring compliance with NHS standards and motivating multi-disciplinary teams. Ideal candidates will have over 5 years of experience in large-scale facilities and healthcare environments.