Head of Method and Tooling (Product Owner)

Aviva; Greater London; Hybrid; GBP 125,000 - 150,000; Full time

Job summary

A leading insurance company is seeking a Head of Change & Transformation to drive project excellence. This position requires someone with deep change management knowledge and experience in product ownership. The role involves shaping transformation frameworks and leading tooling design improvements. Candidates should be technically proficient in JIRA, Confluence, and Agile methodologies. You will play a key role in enhancing project execution across the organization. A competitive salary and extensive benefits package are offered.

Benefits

25% annual bonus opportunity

Generous pension scheme

29 days holiday plus bank holidays

Aviva-funded Private Medical Benefit

Discounts on Aviva products

Free Aviva shares through Matching Share Plan

Supportive parental leave policies

Flexible benefits including sustainability options

Paid volunteering days

Wellbeing support and tools

Qualifications

• Deep understanding of change and portfolio management methodologies.
• Experience in product ownership of enterprise-wide standards and tools.
• Ability to translate complex governance into clear, user-friendly guidance.

Responsibilities

• Shape a best-class Group Transformation Office.
• Build frameworks and capabilities for better project execution.
• Lead design and improvement of tooling ecosystems.

Skills

Change management methodologies

Product ownership

Agile delivery

Technical proficiency in JIRA and Confluence

Strong facilitation skills

Tools

JIRA

Confluence

Power BI

Job description

Head of Change & Transformation – Method & Tooling

Location: London or Bristol

Salary: London circa £150,000 / Bristol circa £125,000

This is a pivotal, high visibility position focused on shaping a best‑class Group Transformation Office at Aviva. In this role you will help build the frameworks and capabilities that enable projects & programmes across the organisation to deliver with greater transparency, accelerate pace, stronger predictability, and enhanced control.

This is a great job for someone who loves making complex things simple. You might be an experienced transformation leader or product owner who thrives on creating frameworks and tools that make change easier. If you’re passionate about agile ways of working, user experience, and driving consistency across large organisations, this role is for you.

A bit about the job

We’re building transformation methods and tools that help Aviva deliver change with confidence. You’ll own and evolve our enterprise frameworks, including the Aviva Change Framework and Change Management Business Standard, making sure they’re modern, agile‑enabled, and easy to use.

You’ll lead the design and improvement of our tooling ecosystem, from PlanView and JIRA to dashboards that give clarity and control. Your work will simplify complexity, embed best practice, and enable faster, more predictable delivery. Ultimately, you’ll make sure our transformation approach is fit for the future.

Skills and experience we’re looking for

• Deep understanding of change and portfolio management methodologies.
• Experience in product ownership of enterprise‑wide standards and tools.
• Technical proficiency in agile delivery and tools like JIRA, Confluence, and Power BI.
• Ability to translate complex governance into clear, user‑friendly guidance.
• Strong facilitation and engagement skills to lead cross‑functional communities.

What you’ll get for this role

Our purpose – with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

• Bonus opportunity – 25% of annual salary. Actual amount depends on your performance and Aviva’s.
• Generous pension scheme – Aviva will contribute up to 14%, depending on what you put in.
• 29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days.
• Aviva‑funded Private Medical Benefit to help you get expert support when you need it.
• Make your money go further – Up to 40% discount on Aviva products, and other retailer discounts.
• Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme.
• Brilliantly supportive policies including parental and carer’s leave.
• Flexible benefits to suit you, including sustainability options such as cycle to work.
• Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others.
• We take your wellbeing seriously with lots of support and tools.

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone

We’re inclusive and welcome everyone – we want applications from all backgrounds and experiences. Excited but not sure you tick every box? Even if you don’t, we would still encourage you to apply. We also consider all forms of flexible working, including part time and job shares.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending at least 50% of their time in our offices every week – combining the benefits of flexibility, with time together with colleagues.

To find out more about working at Aviva take a look here.

We’d love it if you could submit your application online. If you require an alternative method of applying, please give Chloe Nettley a call on 07795207964 or send an email to [e-mail].