Head of Housekeeping & Laundry Operations

Hilton Worldwide, Inc.; Greater London; On-site; GBP 53,000 - 55,000; Full time

Job summary

A global hospitality leader seeks an Executive Housekeeper in Greater London. The role involves overseeing housekeeping and laundry operations, ensuring high standards are met while managing a large team. Ideal for someone with significant managerial experience in the hotel sector, particularly with operations exceeding 400 bedrooms. A passion for exceptional service and team motivation is essential. Competitive salary and numerous employee benefits are offered.

Benefits

Annual salary of £53,000 to £55,000

Free meals while on duty

Career development programs

Team Member Travel Program

Discounted health cover

Holiday entitlements

Qualifications

• Experience in housekeeping/laundry in a managerial role.
• Track record of managing large teams, preferably in hotels with >400 bedrooms.
• Strong ability to deliver customer service and motivate a team.

Responsibilities

• Oversee housekeeping and laundry contracts to meet KPIs.
• Evaluate guest satisfaction levels and implement improvements.
• Manage departmental budgets effectively.

Skills

Housekeeping/laundry experience

Leadership skills

Communication skills

Team motivation

Organizational skills

Computer proficiency

Tools

Microsoft Office

Job description

A global hospitality leader seeks an Executive Housekeeper in Greater London. The role involves overseeing housekeeping and laundry operations, ensuring high standards are met while managing a large team. Ideal for someone with significant managerial experience in the hotel sector, particularly with operations exceeding 400 bedrooms. A passion for exceptional service and team motivation is essential. Competitive salary and numerous employee benefits are offered.