Head of Facilities | Barts Health NHS Trust

Barts Health NHS Trust; City Of London; On-site; GBP 60,000 - 75,000; Full time

Job summary

A leading NHS Trust in the UK is seeking a Head of Facilities to oversee Soft FM services and drive innovation across hospital sites. This pivotal leadership role requires strong facilities management expertise and the ability to build collaborative relationships. You'll lead service delivery, manage external partners, and contribute strategically to service planning. The role aims to enhance patient care while ensuring operational efficiency. This position offers the opportunity to shape the future of services in healthcare.

Qualifications

• Strong facilities management experience with operational insight and a passion for improvement.
• A confident, collaborative leader who can navigate complexity and build relationships across clinical and corporate teams.

Responsibilities

• Lead the delivery of Soft FM services and project programmes across your hospital site.
• Manage external contractors, consultants, and suppliers to ensure alignment with Trust values.
• Work closely with Estates & Facilities Directors to ensure services meet KPI outcomes.
• Provide strategic input into EFM service planning and Trust-wide project delivery.
• Lead risk management, incident investigations, and Datix reporting for Soft FM.

Skills

Facilities management experience

Operational insight

Leadership and collaboration

Job description

Head of Facilities

Barts Health NHS Trust runs one of the largest estates in the NHS, supporting some of the busiest and most complex hospitals in the country. With a strong group model and senior leadership embedded at each site, we’re focused on safe, effective, high-quality environments that enable outstanding care across East London.

We’re now seeking to recruit four Head of Facilities (Band 8C) roles to join us at a pivotal time. This is a senior leadership role with real scope — overseeing a wide range of Soft FM services at your base hospital while supporting delivery across the wider group. From cleaning and catering to waste, linen, reception and security, you’ll be responsible for services that are vital to safety, experience and wellbeing. This is also a transformational role aimed at delivering more with less — driving innovation, unlocking efficiencies and reshaping services for the future.

Interview proposed date: 3rd, 4th November.

You’ll need strong facilities management experience, operational insight, and a passion for improvement. A confident, collaborative leader, you’ll navigate complexity and build strong relationships across clinical and corporate teams. This is more than a management role — it’s your chance to shape the future of care at Barts Health. If you’re ready to lead with purpose, we’d love to hear from you.

Responsibilities

• Lead the delivery of Soft FM services and project programmes across your hospital site, including clinical service-led and mobilisation projects. Provide operational leadership to site-based service managers and teams, ensuring consistent performance management, workforce support, and delivery against Trust standards.
• Manage external contractors, consultants and suppliers, ensuring delivery is aligned with Trust values, policies, and compliance frameworks. Hold delegated responsibility for operational and capital budgets, procurement activity, and invoice approvals.
• Work closely with Estates & Facilities Directors, Soft FM Associate Directors and site leads to ensure services meet KPI outcomes, PAM targets, and compliance with national standards including CQC. Ensure service models support safe, patient-focused care without compromising clinical delivery.
• Provide strategic input into EFM service planning, digital transformation, and Trust-wide project delivery. Represent Soft FM at senior forums, act as a key escalation point, and deputise for the Director of Soft FM where required.
• Lead risk management, incident investigations, and Datix reporting for Soft FM. Champion workforce development through training, recruitment, and staff engagement. Maintain a senior leadership presence via a 7-day operational rota to ensure robust site support.

About Barts Health

Barts Health is one of the largest NHS trusts in the country and a leading provider of healthcare. The group is on an improvement journey to become an outstanding organisation with a world-class clinical reputation, continually striving to improve all services for patients. Our vision is to be a high-performing group of NHS hospitals renowned for excellence and innovation, delivering safe and compassionate care across east London and beyond. We are committed to WeCare values and behaviours and an inclusive working environment where every staff member belongs.

We particularly welcome applications from Black, Asian and minority ethnic candidates as they are underrepresented within Barts Health at this band.

Qualifications

• Strong facilities management experience with operational insight and a passion for improvement.
• A confident, collaborative leader who can navigate complexity and build relationships across clinical and corporate teams.

Additional information

• Provide strategic input into service planning and transformation; attend senior forums and deputise for the Director of Soft FM when required.
• Lead risk management and staff development; participate in a 7-day rota to ensure robust site support.
• We are committed to flexible working where possible; speak to the recruiting manager for arrangements.
• Please note: When calculating basic salary for sponsorship, HCAS (High-Cost Area Supplement) is not included for non-medical roles.

This advert closes on Wednesday 15 Oct 2025