Head of Ecommerce

HENI; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading art services firm in London is looking for a Head of Ecommerce to lead sales and marketing for its publishing and merchandise lines. This role involves shaping the commercial strategy and driving growth across various channels. The ideal candidate will have over 5 years of experience in senior marketing roles, a proven record in digital marketing and direct-to-consumer sales, and strong skills in project management and communication.

Benefits

Competitive salary

Flexible working arrangements

Professional development opportunities

Qualifications

• 5+ years in a senior marketing or commercial leadership role.
• Proven track record in digital marketing and D2C sales.
• Experience managing inventory or operations.

Responsibilities

• Develop and execute marketing strategies across channels.
• Drive direct-to-consumer sales through various media.
• Manage relationships with retail partners.

Skills

Digital marketing channels understanding

E-commerce platform experience

Data analysis and reporting skills

Excellent written and verbal communication

Project management skills

Budget management experience

Tools

Shopify

Magento

Job description

Overview

HENI, is an international art services business, operating at the intersection of art and technology. We collaborate with leading artists and estates across various domains including printmaking, physical artwork marketplaces, NFTs, publishing, digital, film production, art research, and analysis.

The Role

We are seeking an innovative Head of Ecommerce to lead the sales, marketing, and advertising strategy for HENI Publishing, apparel and merchandise. This is a unique opportunity to shape the commercial future of HENI, bringing fresh thinking to how art reach their audiences in an increasingly digital world.

The successful candidate will be an ecommerce expert and become responsible for driving revenue growth across multiple channels, from direct-to consumer sales to wholesale partnerships, while maintaining the quality and cultural integrity that defines our brand.

Responsibilities

• Strategic Marketing & Sales
• Develop and execute comprehensive marketing strategies across digital and traditional channels
• Drive direct-to-consumer sales through e-commerce, social media, and content marketing
• Create innovative campaigns that align book, apparel and merchandise launches with exhibition schedules, art fairs, and cultural events
• Build and manage relationships with key retail partners, including bookstores, museum shops, and galleries
• Identify and develop new revenue streams and market opportunities
• Business Development
• Explore and develop new markets, corporate sales, and international distribution
• Develop existing merchandising opportunities and ancillary products
• Research and analyse market trends to inform decisions
• Operations & Inventory Management
• Liaising with warehouse operations and inventory management systems
• Implement forecasting and stock management processes
• Coordinate with production team on print and manufacturing runs and scheduling

Qualifications

Essential Requirements

Experience

• 5+ years in a senior marketing or commercial leadership role
• Proven track record in digital marketing and D2C sales
• Experience managing inventory/operations or working closely with operations teams
• Demonstrated success in B2B sales or partnership development
• Experience with physical product marketing (not just digital services)

Skills

• Strong understanding of digital marketing channels (social media, YouTube, email, SEO, paid advertising)
• E-commerce platform experience (Shopify, Magento, or similar)
• Data analysis and reporting skills
• Excellent written and verbal communication
• Project management and organisational skills
• Budget management experience

What We Offer

• Competitive salary commensurate with experience plus benefits
• Opportunity to shape the commercial strategy of a growing company
• Flexible working arrangements
• Professional development opportunities