Head of Digital

The Talent Set; Greater London; Hybrid; GBP 55,000 - 60,000; Full time

Job summary

An international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation. This hybrid role requires a strategic leader with a proven track record in digital marketing and transformation. Responsibilities include developing forward-looking digital strategies, overseeing digital communications, and leading a small creative team. With a strong commitment to diversity and inclusion, this organization offers a supportive culture and a competitive benefits package.

Benefits

Competitive benefits package

Supportive culture

Learning and development opportunities

Qualifications

• Significant experience leading digital strategy or marketing.
• Strong technical understanding of digital systems and advertising.
• Proven success in driving digital income growth.

Responsibilities

• Define and deliver digital strategy supporting brand engagement.
• Oversee website performance and digital content strategy.
• Manage external digital agencies and suppliers.

Skills

Leading digital strategy

Digital marketing

Analytics

Communication skills

Influencing senior stakeholders

Tools

CRM systems

Digital advertising

Web platforms

Job description

Head of Digital

Location: Hybrid (London-based, 2 days per week in office)

Contract: Full time

Salary: £55, £60 (depending on experience)

A well-established international charity is seeking an experienced Head of Digital to lead its digital strategy and transformation at a pivotal moment of growth. This organisation works globally with governments, civil society and communities to improve outcomes for vulnerable children and families. With an ambitious long‑term vision and strong evidence‑led approach, it is investing in digital to increase impact, engagement and income.

The Role

As Head of Digital, you will define and deliver an organisation‑wide digital strategy that supports brand engagement, fundraising and advocacy. Acting as the senior digital specialist, you will influence leaders across communications, fundraising and operations, and ensure digital best practice is embedded throughout the organisation.

You will oversee digital communications, supporter journeys, digital fundraising, data and insight, and the ongoing development of the organisations digital ecosystem.

Key Responsibilities

• Develop and lead a forward‑looking digital strategy aligned to organisational objectives
• Act as a trusted adviser to senior leaders on digital innovation, emerging technologies and opportunities
• Oversee website performance, UX, SEO, accessibility and security
• Lead multi‑channel digital content and social media strategy
• Drive digital fundraising growth through performance marketing, email, automation and optimisation
• Design and improve supporter journeys to increase engagement, retention and lifetime value
• Lead paid media strategy across social, search and display
• Establish robust digital governance, compliance and data protection standards
• Build a strong culture of insight, testing and continuous improvement through analytics
• Manage external digital agencies and suppliers
• Line‑manage and develop a small in‑house digital and creative team
• Build digital confidence and capability across the wider organisation

About You

You will be a strategic and collaborative digital leader with a strong track record of delivering results in a mission‑driven environment.

Essential Experience and Skills

• Significant experience leading digital strategy, marketing or transformation
• Strong technical understanding of web platforms, CRM systems, analytics and digital advertising
• Proven success in driving digital income growth and high‑performing supporter journeys
• Excellent communication and influencing skills, including with senior stakeholders
• Experience leading digital change across complex organisations

Desirable

• Experience working in international or multi‑market contexts
• Familiarity with AI‑driven marketing and emerging technologies
• Experience managing creative or multidisciplinary digital teams

Values & Culture

The organisation is committed to accessibility, inclusion and ethical digital practice. Safeguarding, equality, diversity and respect are central to how it works, and all staff are expected to uphold these principles.

Benefits

You’ll join a values‑driven organisation with a supportive culture, strong commitment to learning and development, and a competitive benefits package.

Application

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.