Head of Clinical Services | East London NHS Foundation Trust

East London NHS Foundation Trust; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A prominent NHS Trust in Greater London is seeking a Head of Clinical Services to oversee operational management and ensure quality healthcare delivery. The role involves leading human resource and financial management, implementing clinical strategies, and collaborating with various stakeholders to improve patient care pathways. Candidates should have strong leadership skills and experience in healthcare operations. The position offers an opportunity to make a significant impact on healthcare services.

Qualifications

• Experience in operational management within healthcare services.
• Strong leadership skills and ability to drive improvement initiatives.

Responsibilities

• Manage human resource and financial resources effectively across service lines.
• Lead implementation of patient-centered clinical operational strategy.
• Work collaboratively with the leadership team to improve care pathways.

Job description

Overview

Reporting to the Deputy Director of Community Health Services, the post holder will be an integral member of the Senior Leadership Team. They will be accountable for the delivery of the place based operational, performance, quality and financial performance of services. They will be responsible for the effective management of human resource, financial resource, quality and governance across the designated service lines.

The Head of Clinical Services will work collaboratively with the Deputy Director, Clinical Director and Professional Leadership team to drive and deliver excellent integrated clinical care pathways, and provide a highly visible, accessible presence to ensure the smooth and safe day-to-day running of services and maintaining good staff and patient experience.

Responsibilities

• The post holder will hold responsibility for the effective management of human resource, financial resource, governance and business planning arrangements across the service lines.
• The post holder will lead in the implementation of patient centred clinical operational strategy, working in partnership with colleagues across the organisation to ensure the delivery of the Trust's corporate objectives and transformation programmes including Quality Improvement. Ensure collaboration between services to support quality improvements and collective achievement of performance standards incorporating quality, safety, contractual, access, financial and workforce.
• Lead by example and act at all times as an ambassador for the Trust, championing the Trust's values and upholding the highest standards of behaviour and compassion for colleagues.
• The post holder will hold responsibility together with the Professional leads for the implementation of the Professional (AHP and nursing) Strategy, Quality Strategy and associated strategy involving clinical pathway and development for service line areas.
• The Head of Clinical Services will work in collaboration with the Deputy Director, Professional Leads, Clinical Director and leads, integrated care system colleagues to transform end to end pathways of care, adopting new ways of working and innovation.
• Deputise for the Deputy Director and Professional lead as appropriate at local and regional meetings as required.

Our Mission and Values

Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive – so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations.

Key Relationships

• Community administrative, nursing and therapy staff
• Primary care including GP’s
• Safeguarding team
• Corporate and CHS Quality and Performance Teams
• Senior Managers and Clinical Leads
• Local Directorate Management Team including Deputy Director, Head of Clinical Services, Clinician and Medical Director, Administrative teams
• Finance, Performance and IT teams
• Integrated Care Teams including transformation place-based leads and Commissioners
• Secondary care senior managers and service leads
• Local Authorities and Social Care colleagues
• Other local healthcare organisations, NHS or non-NHS

This advert closes on Sunday 28 Dec 2025.