Head of Client Services: Growth & Delivery Lead

Sphere Digital Recruitment; Greater Manchester; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A fast-growing content agency in Greater Manchester is seeking a Head of Client Services to lead client relationships and elevate delivery. The role involves leading a high-performing team and forming strategic partnerships within the creator economy. Candidates should have 3-5 years in client services, with strong project management abilities, excellent communication skills, and a passion for social-first content. This position offers a hybrid work model, making it ideal for dynamic and organized individuals eager to shape a growing company.

Qualifications

• 3-5+ years in Client Services or Account Management, preferably in an agency setting.
• Strong understanding of UGC and the creator economy.
• Proven ability to manage multiple client relationships.

Responsibilities

• Lead and inspire the Client Services team.
• Build trusted relationships with senior client stakeholders.
• Ensure all deliverables are on time and aligned with brand expectations.

Skills

Client Services

Account Management

Creative Strategy

Communication Skills

Project Management

Job description

A fast-growing content agency in Greater Manchester is seeking a Head of Client Services to lead client relationships and elevate delivery. The role involves leading a high-performing team and forming strategic partnerships within the creator economy. Candidates should have 3-5 years in client services, with strong project management abilities, excellent communication skills, and a passion for social-first content. This position offers a hybrid work model, making it ideal for dynamic and organized individuals eager to shape a growing company.