Guest Welcome & Service Host (Part-Time)

National Trust; Broseley; On-site; GBP 40,000 - 60,000; Part time

Job summary

A heritage organization in Broseley is seeking a Welcome & Service Team Member to provide excellent customer service and maintain high presentation standards. This part-time position offers the chance to assist in fundraising efforts and support a variety of events. Ideal candidates should be customer-focused, well-organized, and adaptable, with a positive attitude. The organization promotes diversity and welcomes applications from all individuals.

Benefits

Substantial pension scheme

Free entry to National Trust places

Rental deposit loan scheme

Season ticket loan

EV car lease scheme

Discounts on gym memberships

Holiday allowance up to 32 days

Flexible working

Employee assistance programme

Free parking

Qualifications

• Enthusiasm for delivering great customer service.
• Ability to maintain high presentation standards.
• Willingness to assist with events when needed.

Responsibilities

• Providing excellent customer service to visitors.
• Keeping visitor facilities clean and presentable.
• Assisting with fundraising efforts through the sale of donated goods.

Skills

Customer focused

Team player

Organised and adaptable

Willing to learn new skills

Positive attitude

Job description

A heritage organization in Broseley is seeking a Welcome & Service Team Member to provide excellent customer service and maintain high presentation standards. This part-time position offers the chance to assist in fundraising efforts and support a variety of events. Ideal candidates should be customer-focused, well-organized, and adaptable, with a positive attitude. The organization promotes diversity and welcomes applications from all individuals.