Guest Services & Bar Attendant

Hotel Co 51; Aberdeen City; On-site; GBP 40,000 - 60,000; Full time

Job summary

A hospitality company in Aberdeen City is seeking a friendly and energetic Crew Member to join their team. The ideal candidate will deliver exceptional customer service, act as the first point of contact for guests, and be flexible with night shifts. Responsibilities include answering calls, providing information about hotel facilities, and meeting guest requests. Previous service industry experience and knowledge of hotel systems like Opera are preferred, alongside a commitment to food safety regulations.

Benefits

Training and development opportunities

Health Cash Plan

Discounted room rates

Discount on Food & Beverages

Enhanced Maternity/Paternity/Adoption pay

Pension scheme

Twenty-eight holidays

Qualifications

• Experience within the service industry.
• Knowledge of Food Safety & Licensing laws.
• Personal experience of travel and the travel industry.

Responsibilities

• Provide top quality customer service.
• Act as first point of contact for guests.
• Respond to internal & external calls.
• Handle general guest requests.
• Work flexible hours as needed.

Skills

Customer service

Teamwork

Flexibility with night shifts

Knowledge of hotel systems

Tools

Opera

Micros

Job description

A hospitality company in Aberdeen City is seeking a friendly and energetic Crew Member to join their team. The ideal candidate will deliver exceptional customer service, act as the first point of contact for guests, and be flexible with night shifts. Responsibilities include answering calls, providing information about hotel facilities, and meeting guest requests. Previous service industry experience and knowledge of hotel systems like Opera are preferred, alongside a commitment to food safety regulations.