Guest Experience Advisor — Restaurant & Cafe

Dobbies Garden Centres Ltd; Newcastle upon Tyne; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading garden centre retailer in Newcastle upon Tyne is seeking Restaurant Customer Advisors. This role involves delivering exceptional customer service, driving sales, and maintaining store cleanliness. Ideal candidates will have a passion for hospitality, work well in teams, and demonstrate strong product knowledge. Employee perks include generous discounts, access to financial and wellbeing support, and opportunities for personal development. Join a passionate team dedicated to customer satisfaction.

Benefits

Generous annual leave

50% restaurant discount

Access to financial advice

Employee wellbeing support

Ongoing development opportunities

Qualifications

• Passion for delivering a great customer experience.
• Experience within a customer-facing role.
• Ability to work in a fast-paced environment.

Responsibilities

• Help customers with various transactions.
• Drive sales through customer interactions.
• Maintain cleanliness and upkeep of the store.

Skills

Customer service

Teamwork

Product knowledge

Hospitality experience

Job description

A leading garden centre retailer in Newcastle upon Tyne is seeking Restaurant Customer Advisors. This role involves delivering exceptional customer service, driving sales, and maintaining store cleanliness. Ideal candidates will have a passion for hospitality, work well in teams, and demonstrate strong product knowledge. Employee perks include generous discounts, access to financial and wellbeing support, and opportunities for personal development. Join a passionate team dedicated to customer satisfaction.