Group Account Director

The Recruitment Orchard; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading POS solutions provider in the UK seeks an experienced manager to drive client relationships and innovation in service delivery. The ideal candidate will have in-depth expertise in POS/print production and a strong commercial acumen. Responsibilities include nurturing client relationships, ensuring contract compliance, and leading a dynamic team to achieve service excellence.

Qualifications

• In-depth expertise in POS/print production.
• Proven record of driving revenue growth.
• Confident, persuasive presentation skills.

Responsibilities

• Grow and nurture client relationships.
• Define and execute continuous improvement services.
• Financial management to protect cash flow.

Skills

POS/print production expertise

Commercial acumen

Leadership

Client retention

Innovation in product and process

Presentation skills

Job description

Overview

An exciting opportunity has arisen to work within one of the leading POS printers in Europe; working with top retailers and many major High Street brands, they provide high quality, fast turnaround POS in-store displays.

What you'll do

• Grow and nurture client relationships, driving both retention and revenue expansion
• Define and execute a service of continuous improvement that set us apart for each clients
• Identify and implement opportunities to innovate product and process
• Unlock maximum revenue potential across all services
• Create a seamless, positive experience for every client stakeholder interaction
• Ensure contract delivery and compliance.
• Lead, inspire, and mentor your team to achieve service excellence and adopt best practices
• Collaborate with internal departments and group services to leverage their skills for maximum value
• Financial management to protect cash flow
• Drive team performance through clear expectations, feedback, and accountability
• Encourage a culture of innovation, identifying opportunities to integrate new technologies and methodologies

What you\'ll bring

• In-depth POS/print production expertise paired with strong commercial acumen
• Dynamic leader with the ability to inspire teams and energise clients
• Proven record of client retention and driving revenue growth
• Service-first approach that builds strong, lasting partnerships
• Skilled at identifying and implementing innovations in product, process, and technology
• Confident, compelling presenter able to engage and persuade any audience