Graphic Designer

dnata Travel Group; Kingston upon Thames; On-site; GBP 30,000 - 40,000; Full time

Job summary

A travel services company in Kingston upon Thames is seeking a creative Graphic Designer to develop marketing campaigns and communications. The role requires significant design experience, particularly in retail or e-commerce. Key responsibilities include creating digital marketing assets and maintaining brand identity. Ideal candidates will be proficient in Adobe Suite and possess strong video production abilities.

Benefits

25 days annual leave

Company pension scheme

Travel discounts

Ongoing development opportunities

Volunteer days

Free eye care tests

Qualifications

• Significant design experience, preferably within retail or e-commerce for B2C brands.
• Strong understanding of e-commerce design principles.
• Able to produce high-quality video content.

Responsibilities

• Design communications that engage customers.
• Develop creative assets for integrated campaigns.
• Maintain consistent branding across channels.

Skills

Design experience in retail or e-commerce

Adobe Design Suite proficiency

Excellent re-touching and comping skills

Understanding of typography

Video content production

Knowledge of Figma

Strong communication skills

Tools

Photoshop

InDesign

After Effects

Sketch

Job description

Overview

Travel Republic is part of the Emirates dnata Group and we use our collective power to make booking holidays a breeze — easy, affordable and totally stress-free. Whether our customers are craving a sun-soaked beach break, a scenic city escape, cheap holidays, or all-out luxury, we’ve got them covered. With big-name airlines, top hotels, exciting attractions and the expert know-how, we’re here to make it happen. All our customers need to do is pack their bags and get ready to relax and unwind – we take care of the rest. We’re rated 4.7 on Trustpilot.

We’re now recruiting for a creative and talented Graphic Designer who’ll be responsible for turning briefs into best-in-class marketing campaigns. You’ll be comfortable working with an existing creative strategy and be a dab-hand at using your skills to meet briefs for a wide range of online channels. Your work will mean all our online marketing communications.

Responsibilities

• Understand our customers so you can design communications that they will want to engage with
• Conceive, develop and bring to life creative assets and iconography for fully integrated campaigns that will run across digital marketing channels and on-site through the customers booking journey
• Consistent branding and styling across all marketing channels
• Support the CRM programme to deliver new, and continually optimise existing, email designs and templates
• Work alongside the social media team to ensure the correct brand identity is being communicated and generate content that encourages social fans and followers to engage with Travel Republic
• Assist the Marketing Campaign Manager and Marketing Executive to bring campaign ideas to life
• Be a brand custodian of our marketing asset library and guidelines
• Own the build, upload and maintenance of digital display assets
• Build and maintain a positive working relationship with the UX team, jointly agree online style guides for assets including iconography, typography, colour palettes and merchandising
• Create and edit video and motion graphics to support campaigns and social briefs, outputting MP4 and GIF animations
• Actively seek out channel performance and create recommendations where you feel design or style tweaks can optimise activity and maximise ROI
• Analysis and insight of best-in-class e-commerce design trends

Qualifications

• Significant design experience, preferably within the retail or e-commerce environment for B2C brands
• Knowledge of the full Adobe Design Suite, particularly Photoshop, InDesign and After Effects with knowledge in Sketch and advanced Acrobat usage preferable
• Excellent re-touching and comping skills
• A great understanding of typography; kerning, leading and ligatures
• Able to apply E-commerce / retail sector design principles to effectively merchandise brand or tactical marketing assets
• Attention to the minutest of detail and able to proof your own work
• Experience in producing high-quality video content, including animations, transitions, subtitles and sound syncing, with attention to pacing, storytelling, and audience engagement on digital and social media platforms
• Knowledge of Figma would also be advantageous for creating, prototyping, and collaborating on user interface designs, wireframes, and digital layouts for the website and CRM
• A passion for marketing and e-commerce design, iconography and typography
• A team player with strong communication and organisation skills
• Able to deliver stand-out results, proactive and motivated to succeed
• Able to work well under pressure and thrive in a fast-paced environment
• A confident and effective communicator of creative concepts

Benefits

• 25 days annual leave, increasing to 28 days after 5 full years of service (+ bank holidays)
• Additional annual leave purchase scheme
• Company pension scheme
• Life assurance
• Low-cost health care for you and your family
• Employee Assistance programme
• Mental Health First Aiders
• Travel discounts with dedicated Staff Travel Team
• Ongoing development with in-house People Development Team
• Industry/social events including supplier events, office socials & parties and pop-up shops
• Cycle to work scheme
• Reward & recognition programme
• Belong programme – Employee Resource Groups (ERGs) that support our DEI strategy
• Volunteer days: one day paid leave each year to volunteer with a registered charity
• dnata4good supporting the local communities we work, live and thrive in
• Refer a friend scheme
• Free eye care tests
• Free Taste Card membership offering discounts on dining out, movies, attractions, takeaways and online shopping
• Casual dress code
• Free tea and coffee, break out areas with free Wi-Fi