Graduate Counsellor

Archer Resourcing; Manchester; On-site; GBP 26,000; Full time

Job summary

A respected counselling service provider in Manchester is seeking a Graduate Counsellor to deliver professional telephone counselling services and assess client needs. The role offers structured training and opportunities for professional development, starting at a salary of £26,000. Candidates must have a Level 4 Diploma in Counselling and at least 100 hours of practice. Benefits include up to 25 days’ holiday plus bank holidays and a health cash plan.

Benefits

25 days’ holiday plus bank holidays

Paid membership of a recognised professional body

Health cash plan and life insurance

Enhanced pension contributions

Private medical insurance

Funded CPD and training

Free onsite gym

Qualifications

• Minimum Level 4 Diploma in Counselling required.
• At least 100 hours of counselling practice needed.
• BACP membership or equivalent professional body essential.

Responsibilities

• Deliver professional telephone counselling services.
• Assess client needs to determine appropriate support.
• Provide immediate, solution-focused interventions.

Skills

Excellent listening and communication skills

Strong organisational abilities

Confident IT skills

Education

Minimum Level 4 Diploma in Counselling

At least 100 hours of counselling practice

BACP membership or equivalent

Job description

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Job Title: Graduate Counsellor
Location: Manchester (Office Based)
Salary: £26,000 starting salary, with salary reviews following completion of training
Reporting to: Counselling Manager

The Opportunity

This is a fantastic opportunity for a newly qualified or early-career counselling professional to join a respected organisation delivering high-quality emotional wellbeing services nationwide. You will benefit from a structured training programme, excellent CPD opportunities, and the chance to work towards professional accreditation hours, all while being supported by experienced colleagues in a collaborative environment.

The Role

For the first six months, you will work within a helpline setting, providing in-the-moment emotional support and Solution Focused Brief Therapy via telephone, live chat, and video. You will develop your skills in safeguarding, risk assessment, and clinical evaluation, working in line with the BACP Ethical Framework. The role will also involve structured video counselling sessions that can contribute towards your BACP accreditation.

Key Responsibilities

• Deliver responsive and professional telephone counselling services
• Assess client needs and determine the most appropriate support
• Provide immediate, solution-focused interventions where possible
• Work effectively with a range of presenting issues, including high-risk cases
• Maintain accurate and detailed records on the internal system
• Conduct clinical assessments to ensure appropriate care pathways are followed
• Apply safeguarding and risk management procedures in line with policy
• Respond to email and web-based enquiries within agreed timescales
• Manage a caseload of video counselling sessions, including CBT-based work
• Consistently deliver high standards of client care

What You’ll Bring

• Minimum Level 4 Diploma in Counselling
• At least 100 hours of counselling practice
• BACP membership or equivalent professional body
• Excellent listening and communication skills
• Strong organisational abilities and ability to meet deadlines
• Confident IT skills and previous telephone-based work experience

Benefits Include

• 25 days’ holiday plus bank holidays, increasing with service
• Birthday leave
• Paid membership of a recognised professional body (BACP or equivalent)
• Health cash plan and life insurance
• Enhanced pension contributions with service
• Private medical insurance after qualifying period
• Funded CPD and training
• Holiday bonus and discretionary profit share
• Free onsite gym and regular social events
• Cycle-to-work and season ticket loan schemes

Why Apply?

If you are at the start of your counselling career and looking for a role that combines structured training, ongoing professional development, and genuine opportunities for progression, this is an ideal choice. You will begin on a salary of £26,000, with salary reviews in place once you complete your training, ensuring your development is recognised and rewarded.

Working with Archer Resourcing

We have been helping professionals find exciting new roles for a number of years, so we know exactly where to look when it comes to sourcing the best opportunities.

We operate across the UK, and, with amazing relationships with the biggest employers in UK social care, we give you the best chance of landing your next role.

Due the high demand of CV's received we are unable to respond to all applications. However, we may hold your CV on file and contact you for future suitable roles.

We also offer a £250 referral bonus should you know of anyone who may be interested.