GP Practice Receptionist & Admin Specialist

Alastair Ross Medical Practice; Bolton; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local GP surgery in Bolton is seeking a friendly and efficient Receptionist/Administrative Assistant to join their busy team. The role involves greeting patients, booking appointments, managing inquiries, and providing administrative support. The ideal candidate will have strong communication skills and a commitment to high-quality patient care. Full training will be provided for candidates without prior GP practice experience. Working hours are 37.5 hours per week with a structured schedule.

Benefits

Training and development opportunities

Supportive team environment

Open-door policy for communication

Qualifications

• Must be friendly, reliable, and efficient.
• Experience in a GP practice is desirable but not essential.

Responsibilities

• Welcoming and assisting patients both in person and over the telephone.
• Booking, amending, and cancelling appointments using clinical systems.
• Managing patient enquiries with professionalism and strict confidentiality.
• Processing repeat prescriptions and test results.
• Providing administrative support to clinicians and the practice team.
• Referring patients to appropriate services as needed.

Skills

Communication skills

Empathy

Organisational skills

Microsoft literacy

Education

GCSE Grades A - C in English and Maths

Job description

A local GP surgery in Bolton is seeking a friendly and efficient Receptionist/Administrative Assistant to join their busy team. The role involves greeting patients, booking appointments, managing inquiries, and providing administrative support. The ideal candidate will have strong communication skills and a commitment to high-quality patient care. Full training will be provided for candidates without prior GP practice experience. Working hours are 37.5 hours per week with a structured schedule.