GP Assistant or Healthcare Assistant

NHS; Colchester; On-site; GBP 22,000 - 27,000; Full time

Job summary

A local healthcare practice in Colchester seeks a GP assistant (GPA) or healthcare assistant (HCA) to assist GPs by managing correspondence and scheduling. The ideal candidate will have strong organizational and communication skills. This position offers a supportive work environment with opportunities for professional growth and flexible working contracts.

Benefits

Proper Pay - Living Wage Foundation accredited

Enhanced maternity and paternity terms

Uniform provided if required

Free mental wellbeing app

Flexible working contracts

Excellent training opportunities

Qualifications

• Experience in a similar administrative or support role.
• Friendly demeanor and excellent communication with patients.

Responsibilities

• Managing incoming and outgoing clinical correspondence.
• Extracting information from clinical documents for coding.
• Arranging appointments, referrals, tests, and follow-ups.
• Supporting patient experience by reiterating information from the GP.

Skills

Strong organisational skills

IT skills including working with a clinical system

Excellent communication skills

Ability to maintain confidentiality and data security

Ability to multi-task and work accurately under pressure

Ability to work in a team

Job description

Colchester Medical Practice has a fantastic opportunity for a GP assistant (GPA) or a healthcare assistant (HCA) to join our team.The GPA/HCA position is a support role, covering administrative tasks and, if appropriate, some basic clinical duties, to assist the GPs, enabling them to make the best use of consultation time.

The post-holder will form part of our multi-disciplinary, primary-care team and contribute to the smooth running of the surgery.

Main duties of the job

• Managing incoming and outgoing clinical correspondence.
• Extracting information from clinical documents that require coding.
• Arranging appointments, referrals, tests and follow-up appointments.
• Completing basic (non-opinion) forms, and core elements of some forms, for the GP to approve and sign. These might include insurance, mortgage and benefits agency forms, for example.
• Supporting patient experience by reiterating information from the GP.
• Assisting with practice tasks.
• Helping the GP liaise with outside agencies e.g. arranging admission.
• Supporting the prescription clerk team.

About us

Colchester Medical Practice is a well established PCN, delivering excellent care to over 41,000 patients across the city of Colchester. We have four sites (Shrub End Surgery, Castle Gardens Medical Practice, Wimpole Road Surgery and Parsons Heath Medical Practice) and a new health and wellbeing hub, based at our Parsons Heath site. The practice is well established with a rating of GOOD by the Care Quality Commission. As a practice we employ over 120 colleagues to provide excellent healthcare to patients across Colchester. We offer:

• Proper Pay -Living Wage Foundation accredited.
• Enhanced maternity and paternity terms.
• Uniform provided for colleagues if required.
• Free use of Holly Health mental wellbeing app.
• Flexible working contracts available upon request.
• Excellent training opportunities and progression provided.

Job responsibilities

If you would like to find out more information about thisrole, please see the attached job specification.

Person Specification

Experience

• Strong organisational skills.
• IT skills, including experience of working with a clinical system.
• Excellent communication skills and a friendly manner.
• Ability to understand the need to maintain confidentiality and data security, at all times.
• Ability to multi-task and to work accurately under pressure.
• Ability to work in a team as well as being comfortable working independently.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.