Global Technical Solutions Manager

Insurance and Mobility Solutions; Crewe; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in the United Kingdom is seeking a Technical Solutions Manager to bridge commercial and technical teams. This hybrid role requires 5+ years in technical account management, strong knowledge of APIs, and the ability to communicate complex concepts to diverse stakeholders. Responsibilities include supporting sales processes, educating customers on product features, and maintaining technical documentation. Ideal candidates will possess a customer-first mindset and problem-solving abilities, along with a Bachelor's degree in a related field.

Qualifications

• 5+ years in technical account management or sales engineering.
• Deep knowledge of APIs, integrations, and system architectures.
• Ability to translate technical concepts for non-technical audiences.

Responsibilities

• Partner with sales teams to support technical needs and upsell opportunities.
• Educate customers on product capabilities and implementation strategies.
• Create and maintain product documentation and integration guides.

Skills

Technical account management

APIs

Sales engineering

Problem-solving

Presentation skills

Communication

Integration architecture

Education

Bachelor's degree in Computer Science or Engineering

Tools

REST APIs

Documentation tools

Data analytics tools

Job description

A leading technology firm in the United Kingdom is seeking a Technical Solutions Manager to bridge commercial and technical teams. This hybrid role requires 5+ years in technical account management, strong knowledge of APIs, and the ability to communicate complex concepts to diverse stakeholders. Responsibilities include supporting sales processes, educating customers on product features, and maintaining technical documentation. Ideal candidates will possess a customer-first mindset and problem-solving abilities, along with a Bachelor's degree in a related field.