Global SFDC Design-In Process Excellence Leader

Danaher Corporation; Remote; GBP 104,000 - 132,000; Full time

Job summary

A global healthcare company is seeking a Process Development Leader to ensure the usability and adoption of the Process Development module within Salesforce.com. The role involves translating business requirements, partnering with IT, and developing key metrics and dashboards. The ideal candidate will have extensive experience in Design-In processes, strong communication skills, and a relevant degree. This position is remote and will require occasional global travel.

Benefits

Paid time off

Medical/dental/vision insurance

401(k) plan

Qualifications

• 5+ years of experience in Design-In processes, Salesforce.com reports and dashboards.
• Ability to translate business requirements into documented user stories.
• Strong listening skills and flexibility in communication style.

Responsibilities

• Translate business requirements into documented user stories.
• Partner with IT to ensure resolution of Salesforce.com issues.
• Develop and maintain key metric reports in Salesforce.com.

Skills

Experience with Salesforce.com

Design-In process expertise

Excellent communication skills

Analytical skills

Cultural awareness

Education

Bachelor's or Master's degree in a relevant field

Job description

As a Process Development subject matter expert, the Global SFDC Design‑In Process Excellence Leader is responsible for ensuring the usability, adoption and sustainment of the Process Development module within Salesforce.com by partnering with business leaders to drive key improvements and process excellence. This position reports to Shaun Elegante and is part of the global Commercial Excellence Organization and will work remotely to cover all global regions where Process Development is happening within Cytiva.

Responsibilities

• Translate business requirements into documented user stories and then collaborate with IT to ensure successful delivery of the business requirements.
• Partner with IT and end users to ensure quick and timely resolution to Salesforce.com issues for Design‑In and other related SFDC process flows.
• Partner with business to develop and maintain key metric reports and dashboards in SFDC for Design‑In, Forecasting, and other key business SFDC process flows.
• Partner with AI subject matter specialist to develop key analytical dashboards and metrics for the Design‑In process using predictive analytics.
• Bachelor's or Master's degree in Marketing, Engineering, Science, Business Administration or other related field.
• 5+ years of experience in Design‑In processes, Salesforce.com reports and dashboards, and standard SFDC processes.
• Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of functional and business leaders.
• Strong listening skills, flexibility in communication style, familiarity with diverse cultural approaches, and strong intercultural awareness.

Travel & Physical Requirements

• Travel – up to 25% of time globally.

Compensation

The annual salary range for this role is $140,000 – $175,000 USD. This range is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. The role may also be eligible for bonus/incentive pay. Additional benefits include paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

About Cytiva

Cytiva, part of Danaher, works at the forefront of providing new solutions to transform human health – from fundamental biological research to innovative vaccines, new medicines, and cell and gene therapies. Join our winning team to accelerate real‑life impact through continuous improvement and a culture of belonging.