Global Revenue Assurance Establishment Lead

Unilever; Kingston upon Thames; Hybrid; GBP 90,000 - 120,000; Full time

Job summary

An international ice cream company seeks a Global Revenue Assurance Establishment Lead. This role involves managing a significant migration project, ensuring seamless operations, and maintaining strong customer relationships. The ideal candidate will have over 15 years of experience in commercial and operational roles, demonstrating exceptional leadership and communication skills. Join a company committed to innovation and growth while creating extraordinary ice cream experiences.

Benefits

Flexible work hours

International travel opportunities

Performance-driven culture

Qualifications

• 15+ years of progressive commercial and operational experience, preferably in a multinational setting.
• Proven track record in system/business transformation and P&L management.

Responsibilities

• Provide strategic leadership for commercial migration.
• Maintain proactive communication with stakeholders.
• Develop business continuity plans for migration success.

Skills

Commercial acumen

Cross-functional leadership

Stakeholder management

Job description

Looking for Your Dream Job? Join The Magnum Ice Cream Company! Global Revenue Assurance Establishment Lead Scope: Global, Full-time, Permanent. Location: United Kingdom (Kingston)/Netherlands Office 2 times per week Terms & Conditions: Flexible, results-driven work hours are required to manage global time zones and meet critical project deadlines. Frequent, significant international travel (15%-20% of time) is expected to align with key market stakeholders and project teams. The Magnum Ice Cream Company (formerly a division of Unilever) is now a standalone, independent, EUR 7.9 billion publicly listed company. We're on a mission to create the ultimate snacking company. A place where growth, innovation, founder and ownership mentality, and performance are cultivated and rewarded. And where we craft extraordinary ice cream experiences - transforming ordinary moments into lasting memories. Because we know, life tastes better with ice cream. We dream big but keep things simple to act fast. If you want to grow with us, make an impact, and shape the future of Ice Cream, this is the place for you!

Job Purpose

Provide strategic executive leadership to manage and execute the commercial migration, guaranteeing seamless business operations and actively preserving customer relationships throughout the transition period. The position, integrated within the Go‑to‑Market Establishment workstream, should bring comprehensive visibility into the project's full scope and status.

Key Responsibilities

• Develop, document, and agree upon a business continuity plan to address unforeseen issues impacting the go‑live schedule.
• Serve as the primary liaison between CD, IT, Finance, and Logistics teams to drive alignment and ensure all internal dependencies are met before migration.
• Identify bottlenecks in the customer onboarding process and propose/implement solutions to enhance efficiency and the overall customer experience.
• Maintain clear, proactive, and timely communication with customers and internal teams regarding migration status and next steps.
• Maintain strong, collaborative relationships with key customer contacts, acting as a trusted subject matter expert throughout the transition.
• Demonstrate flexibility and a positive attitude when managing project changes, tight deadlines, and unexpected technical or commercial challenges.
• Secure and manage necessary customer agreements (e.g., vendor numbers, contracts) to enable seamless transactional capabilities.
• Analyze the commercial and operational impact of migration changes and clearly communicate implications to senior management.
• Create and maintain comprehensive documentation of migration processes and ensure relevant teams are trained in new systems or procedures.

What You Need to Succeed

• Demonstrate the speed, agility, and decisiveness required to navigate high‑stakes project complexity and ambiguity.
• Proven success in influencing executive‑level internal and external partners to achieve critical commercial and system‑readiness milestones.
• The fortitude to lead through intense periods of change, proactively identifying and resolving systemic barriers that threaten the project timeline or customer relationships.

Skills, Experiences & Qualifications

• 15+ years of progressive commercial and operational experience within the CD (multinational experience is a plus).
• Proven track record of successfully leading and completing major system/business transformation.
• Expert‑level commercial acumen and deep P&L understanding, specifically managing the financial implications of commercial agreements.

Leadership

• Lead the complex, cross‑functional organizational change required by the migration, removing high‑level structural barriers and resolving conflicts between senior leaders to ensure alignment on the customer proposition.
• Act as the executive escalation point for critical customer communication and contractual negotiations, managing relationships with the most senior external partners.
• Define the end‑state vision for the new customer operating model and ensure all strategic decisions align with that vision.

What You Can Expect

• A unique mix of global scale & start‑up spirit – €7.9 bn powerhouse with an agile, entrepreneurial mindset. We're building a new high‑growth Ice Cream company from the ground up.
• Career without limits – 42 markets, international opportunities, and fast‑tracked growth.
• A performance‑driven culture – freedom to act, disrupt and grow; your success is measured by impact.
• A company that celebrates joy, innovation, and purpose. We create extraordinary careers, just as our ice cream creates extraordinary moments.

About the Magnum Ice Cream Company

With 19,000 expert ice‑cream colleagues and iconic brands like Wall's, Cornetto and Ben & Jerry's, loved in 76 countries, we are the world’s largest Ice Cream company and industry leader. We have been taking pleasure seriously for more than 100 years, serving happiness with every lick or scoop of ice cream for generations. The Magnum Ice Cream Company (formerly part of Unilever) is all about growth: growing our business, growing our customers’ businesses, and growing our people’s careers. Growth begins with empowerment. We free our people to be innovative, responsible entrepreneurs, driven and equipped to give our consumers more amazing products and unforgettable moments – and having fun doing it.

• We are all about growth.
• We operate with speed and simplicity.
• We win together with fun.
• We boldly innovate to disrupt our industry.
• We care and challenge.
• We are experts in the Ice Cream Category.

Additional Information

As publicly announced, Unilever will separate its Ice Cream business, expected to be completed by the end of 2025. This role will transfer to the new Ice Cream company.

Equal Opportunity Employer

Unilever embraces diversity and encourages applicants from all walks of life. We give full and fair consideration to all applicants and continue the development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. For the recruitment of this position, local conditions apply.

How to Apply

To apply, you must do so online. Please do not forget to upload your CV and a motivation letter. Your application will be reviewed against our requirements, and we will be in touch shortly after the closing date to provide you with an update on the status of your application.