Global Payroll Services Operations Lead

Johnson Matthey; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A global leader in sustainable technology is seeking a Global Payroll Services Operations Lead in Greater London. In this hybrid role, you will oversee global payroll delivery, lead a multi-region payroll team, and ensure compliance with payroll standards. Ideal candidates will have a deep understanding of payroll processes and technologies, coupled with strong leadership and communication skills. Join us to make a meaningful impact and advance your career while contributing to sustainability.

Benefits

Retirement savings

Share plans

Life and disability insurance

Medical plans / health assessments

Fitness discounts

Qualifications

• Proven experience in global payroll delivery and compliance.
• Experience managing a multi-region payroll team.
• Strong technical skills in payroll systems and processes.

Responsibilities

• Manage global payroll delivery for employees and third parties.
• Lead the payroll team and foster a high-performance culture.
• Maintain payroll standards and controls for audit adherence.

Skills

Global payroll industry knowledge

Understanding of payroll technology

Leadership capability

Stakeholder management skills

Communication skills

Business English proficiency

Job description

Royston, UK or London, UK (hybrid)

World-changing careers, enabled by Johnson Matthey. With more than 200 years history, join us and help to accelerate the transition to net-zero! As a Global Payroll Services Operations Lead, you’ll contribute to JM’s mission as a world leader in sustainable technology, transforming energy and reducing carbon emissions for a cleaner, brighter future.

The role:

As a Global Payroll Services Operations Lead, you will help drive our goals by:

• Ensuring accurate, timely, and compliant global payroll delivery for employees and third parties, meeting all statutory and reporting requirements.
• Leading and developing a multi-region payroll team, promoting a high-performance culture focused on accuracy and employee experience.
• Defining and maintaining global payroll standards, processes, and controls to ensure consistency, audit adherence, and risk management.
• Managing relationships with global payroll vendor, overseeing performance, and leading vendor selection, onboarding, and contract renewals.
• Partnering with HR, Finance, IT, and Legal to support seamless payroll integration and global programmes such as M&A and new country expansion.
• Driving continuous improvement through process optimisation, automation initiatives, and payroll technology enhancements.

Key skills that will help you succeed in this role:

• Deep global payroll industry knowledge and expertise.
• In-depth understanding of emerging payroll technology, capabilities of cloud-based payroll technologies.
• Strong knowledge of payroll processes, procedures, risks, and controls, ensuring compliance and operational excellence.
• Demonstrated leadership capability, including team management, coaching, and developing individuals to improve performance and achieve goals.
• Strong stakeholder and partner management skills, with the ability to build collaborative relationships across global teams.
• Excellent communication and interpersonal skills, with the ability to influence and engage at all levels.
• A high standard of business English, written and verbal, and fluency in English to enable effective global collaboration.

Even if you only match some of the skills, we’d love to hear from you to discuss further!

What we offer:

We make sure salaries are fair, competitive and aligned to individual roles, experience and responsibilities. We are also supportive of hybrid and flexible working and where applicable, offer life, medical and other benefits that support our employees’ financial and physical wellbeing, such as:

• Retirement savings
• Share plans
• Saving accounts
• Life and disability insurance
• Medical plans / health assessments
• Fitness discounts

Ready to make a meaningful impact on your career and the environment? Join us and help shape a sustainable future while advancing your career!

At JM, inclusivity is central to our values. We create an environment where everyone can thrive, embracing diverse perspectives to tackle challenges and ensure all colleagues feel valued and connected.

For any queries or accessibility requirements, please contact [e-mail]. We will work with you to make suitable adjustments at any stage of the recruitment process. All conversations are confidential, and your feedback is welcome to help us provide an accessible and positive recruitment experience.

Closing date for applications: This job advertisement will be posted for a minimum of 2 weeks, early application is advised.

To submit your application, please click the “Apply” button online.

All applications are carefully considered and your details will be stored on our secure Application Management System. This is used throughout Johnson Matthey for the selection of suitable candidates for our vacancies as they arise. Johnson Matthey respects your privacy and is committed to protecting your personal information.

For more information about how your personal data is used please view our privacy notice. By applying for this role and creating an account you are agreeing to the notice.

Johnson Matthey Plc is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.