Global IT Support Administrator – On-site & Remote

Take-Two Interactive Software; Brighton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading video game company in Brighton is seeking a Global Support Administrator I for on-site technical support. The ideal candidate should possess strong troubleshooting skills and have experience with Windows OS and Office 365. They will engage in inventory management, client interaction, and enhance processes through automation. Enjoy a vibrant culture with benefits such as private healthcare and a fitness reimbursement program.

Benefits

Private healthcare

Fitness reimbursement

Employee stock purchase scheme

Qualifications

• At least 2 years of experience in a technical role.
• Proven expertise with OnPrem and SaaS products.
• A commitment to continuous improvement and proactive issue resolution.

Responsibilities

• On-site contact for technical operations and support.
• Ensure all client requests are handled promptly.
• Assist with offsite events and setups.

Skills

Troubleshooting skills

Technical proficiency in Windows 10/11

Communication skills

Proactive issue resolution

Tools

SCCM

Office 365

ServiceNow

Job description

A leading video game company in Brighton is seeking a Global Support Administrator I for on-site technical support. The ideal candidate should possess strong troubleshooting skills and have experience with Windows OS and Office 365. They will engage in inventory management, client interaction, and enhance processes through automation. Enjoy a vibrant culture with benefits such as private healthcare and a fitness reimbursement program.