Global Head of Player Community & Support (Remote)

Games Jobs Direct; Remote; GBP 67,000 - 90,000; Full time

Job summary

A leading gaming services company is seeking a Global Head of Community to enhance community management for major gaming clients. This role requires a passionate leader with vast gaming industry experience and the ability to manage global teams. Responsibilities include developing community management strategies, providing analytical insights, and advocating for player engagement. The ideal candidate will have a robust background in community management, excellent leadership skills, and a collaborative mindset. A competitive salary with performance bonuses is offered.

Benefits

Competitive basic salary

Performance bonus

Dynamic culture

Latest technologies

Qualifications

• 5-8 years of experience in Community Management within the gaming industry.
• 3+ years managing, mentoring and coaching others.
• Ability to analyze community management metrics.

Responsibilities

• Shape and expand community strategies for gaming clients.
• Lead and mentor multiple teams of Community Managers.
• Collaborate with sales and marketing to enhance player experiences.

Skills

Community Management

Team Leadership

Social Media Analytics

Stakeholder Management

Game Industry Knowledge

Digital Marketing

Job description

A leading gaming services company is seeking a Global Head of Community to enhance community management for major gaming clients. This role requires a passionate leader with vast gaming industry experience and the ability to manage global teams. Responsibilities include developing community management strategies, providing analytical insights, and advocating for player engagement. The ideal candidate will have a robust background in community management, excellent leadership skills, and a collaborative mindset. A competitive salary with performance bonuses is offered.