Global Customer Service Specialist – Italian & English

UNAVAILABLE; City Of London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading company in precious metals is seeking a Customer Service Specialist to provide expert guidance and support to retail customers. The ideal candidate will thrive in a multicultural environment, engaging with clients in multiple languages and ensuring exceptional service. Opportunities for career growth and a vibrant team culture await. This position is based in London, offering competitive benefits and a collaborative work atmosphere.

Benefits

Career growth & development

Competitive benefits package

Vibrant team culture

Qualifications

• Customer service experience in an international environment.
• Excellent communication skills.
• Problem-solving mindset.

Responsibilities

• Engage with customers via email, phone, and live chat.
• Advise and assist customers with product information and orders.
• Resolve inquiries efficiently to ensure customer satisfaction.

Skills

Strong English

Spanish

Italian

German

French

Job description

A leading company in precious metals is seeking a Customer Service Specialist to provide expert guidance and support to retail customers. The ideal candidate will thrive in a multicultural environment, engaging with clients in multiple languages and ensuring exceptional service. Opportunities for career growth and a vibrant team culture await. This position is based in London, offering competitive benefits and a collaborative work atmosphere.