German Speaking Travel Consultant

Travel Trade Recruitment Limited; City of Edinburgh; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A leading travel recruitment agency in Edinburgh is looking for a motivated German speaking FIT Travel Consultant. This permanent role involves quoting and booking travel arrangements for international clients, ensuring high-quality service from inquiry to confirmation. Candidates should have strong organizational skills, customer service expertise, and fluency in both German and English. The position offers a competitive salary, career development opportunities, and a hybrid working model.

Benefits

Competitive salary

Career development opportunities

Hybrid working model

Qualifications

• Fluent in German with additional language skills.
• Strong organisational skills and attention to detail.
• Excellent customer service and communication skills in both German and English.

Responsibilities

• Quote and book FIT enquiries using Tourplan.
• Manage hotel and ancillary service bookings efficiently.
• Meet client response times and margin targets.
• Build relationships with international clients and UK suppliers.
• Deliver excellent customer service throughout the booking process.
• Support business development and leisure programmes.

Skills

German

Organisational skills

Customer service

Communication skills

Fluency in English

Microsoft Office knowledge

Tools

Tourplan

Reservation systems

Job description

Overview

FIT Travel Consultant - German Speaking - UK FIT Department

Salary: £32,000+ bonuses

Location: Edinburgh (Hybrid)

Contract: Permanent, Full Time

Start Date: January/February 2026

We are seeking a motivated German speaking FIT Travel Consultant to join a growing UK FIT team within an established inbound travel business (DMC). This role focuses on quoting and booking individual travel arrangements for international clients, delivering high-quality service from enquiry to confirmation.

Key Responsibilities

• Quote and book FIT enquiries using the Tourplan reservation system
• Manage hotel and ancillary service bookings accurately and efficiently
• Meet agreed client response times and margin targets
• Build strong relationships with international clients and UK suppliers
• Deliver excellent customer service throughout the booking process
• Support business development, leisure and incentive programmes
• Participate in a rotating 24‑hour on‑call support service
• Assist other departments when required

About You

Essential

• Additional language skills: German
• Strong organisational skills and attention to detail
• Excellent customer service and communication skills
• Fluency in English
• Good working knowledge of Microsoft Office
• Team player comfortable in a busy environment

Desirable

• Inbound tourism or FIT experience
• Knowledge of UK tourism products
• Experience using Tourplan

What's On Offer

• Permanent role with hybrid working
• Competitive salary (dependent on experience)
• Career development and training opportunities

If you have a passion for delivering exceptional service and are experienced within the travel industry using your German language skills, please apply now or send your CV to Nichola on (phone number removed).