General Practice Assistant (Admin) Team Leader

NHS; Wakefield; On-site; GBP 26,000 - 28,000; Full time

Job summary

A National Health Service provider in Wakefield is looking for an experienced general practice administrator, coder, and summariser to lead a new team. The role involves ensuring team training, monitoring quality, and providing excellent patient care. Candidates must have experience in general practice and administrative duties, with knowledge of SystmOne. The position offers a salary range of £26,332 to £27,944 based on experience.

Qualifications

• Experience in a general practice environment.
• Administrative task knowledge within general practice.
• Awareness of Information Governance and Safeguarding.

Responsibilities

• Supervise and motivate team members.
• Monitor quality and patient safety through audits.
• Provide guidance and training to the team.

Skills

Summarising and coding

Data interpretation

Report creation in SystmOne

IT skills with Microsoft 365

Time management

Teamwork

Policy adherence

Flexibility

Motivation

Education

GCSE Mathematics & English (C or above)

NVQ Level 2 in Health and Social Care

Leadership Qualification

Tools

SystmOne

Job description

An exciting opportunity has arisen for theemployment of an experienced general practice administrator, coder and summariserto help lead a new team.

We haveexpanded our team by recruiting a team of GP Assistants to work alongside our practices and PCN staff. Our PCN staff team currentlyinclude clinical pharmacists, pharmacy technicians, social prescribers, healthandwellbeing coaches, care coordinators, nurseassociates, occupational therapists, mental health nurses,first-contact physiotherapists.

Main duties of the job

You will be responsible for ensuring the team is adequately trained, and for monitoring quality and patient safety through regular audits. You will be responsible for supervising, managing and motivating team members daily.You will need to provide guidance, instruction, training. Your leadership skills will inspire the team to perform at their optimum.You will be the contact point for your team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and provide outstanding patient care. We are looking for someone with experience and passion to develop the service offer to include other administrative tasks to support our practices in the future.

About us

West Wakefield is a PCN with a patient population of circa 68,000 across 5 practices.

Chapelthorpe Medical Centre

Middlestown Medical Centre

The Lupset Health Centre

Orchard CroftMedical Centre

We are a dynamic,forward-thinking PCN team who are passionate about developing and delivering excellent qualitylocal services to meetthe needs of our patients and reducing health inequalities.

**Interviews for this position are scheduled to take place on Wednesday 8th October**

Job responsibilities

For the full Job Description and Person Specification for this role, please see the supporting documents attached.

Person Specification

Skills and Personal Qualities

• Highly skilled summariser and coder
• Ability to recognise patterns and interpret data.
• Ability to create reports and complete audits in SystmOne.
• Strong IT skills, competent user of Microsoft 365 applications.
• Effective time management, prioritisation and organisational skills.
• Ability to work autonomously and with a team.
• Ability to follow policies and procedures.
• Flexible and cooperative
• Highly motivated

Other

• Able to meet Conexus Healthcare standards of attendance.
• Independently mobile with a flexible approach to travel across the locality

Experience

• Experience of working in general practice
• Experience of administrative duties
• Experience of summarising and data coding
• Experienced SystmOne user
• Experience of working in a PCN
• Experience of line management
• Experience of Information Governance and Safeguarding.
• Awareness of Information Governance and Safeguarding
• Knowledge of clinical coding and summarising.
• Knowledge of administrative tasks within general practice.

Qualifications

• Educated to GCSE level or equivalent
• GCSE Mathematics & English (C or above) or equivalent
• NVQ Level 2 in Health and Social Care
• Leadership Qualification

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£26,332 to £27,944 a yeardepending on experience and skills