General Manager

HCL Technologies; City of Westminster; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global technology company in Westminster seeks a Program and Delivery Manager to oversee project portfolios. Responsibilities include planning deliverables, supporting business development, ensuring customer satisfaction, and managing the team. Ideal for someone with strong management skills and a passion for enhancing service quality. This role emphasizes sustainable practices and client engagement.

Responsibilities

• To plan for Program and Delivery Management and ensure that the agreed deliverables are met.
• To support business development activities to source further business.
• To ensure customer engagement and satisfaction.
• To guide, manage, develop and engage the team.
• To anchor process improvement and compliance.

Job description

Overview

To drive the portfolio of projects/program for an identified client through optimum mix of resource within the given cost and margin and provide customer satisfaction that complies with the quality and delivery parameters.

Responsibilities

• To plan for Program and Delivery Management and ensure that the agreed deliverables in terms of time, cost and quality are met
• To support business development activities to source further business from the existing client
• To ensure customer engagement / satisfaction and referenceability
• To guide, manage, develop and engage the team
• To anchor process improvement/compliance and other organizational initiatives

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving. Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.