General Manager

Kemp Recruitment Ltd; Andover; On-site; GBP 70,000 - 84,000; Full time

Job summary

An established automotive group in Andover is seeking a General Manager to lead their dealership. This role involves overseeing the performance, culture, and customer experience across all departments. The ideal candidate will have a strong automotive leadership background, with a focus on financial management and building relationships with clients and OEMs. Competitive salary package of up to £70,000 with OTE of £84,000 plus benefits.

Benefits

Pension

Holiday allowance

Manufacturer-backed incentives

Career progression support

Qualifications

• Proven track record as a General Manager or Head of Business.
• Strong knowledge of Service and Parts operations.
• Ability to deliver results through people.

Responsibilities

• Deliver strong financial results while maintaining high customer experience.
• Ensure compliance with FCA and brand requirements.
• Develop and retain high-performing staff.

Skills

Automotive leadership

Financial management

Customer relationship management

Team development

Operational efficiency

Job description

Overview

General Manager - Commercial Vehicles – Location: Andover

Hours: 45 hours per week • Contract: Permanent • Basic Salary: Up to £70,000 (DOE) • OTE: Up to £84,000 per annum

The Role

As General Manager, you'll be responsible for the performance, culture, and customer experience of the entire dealership site. This includes managing Service, Parts, Workshop, and Invoicing functions, ensuring smooth day-to-day operations while driving financial performance and long-term growth. You'll be the visible leader on site—setting the tone, empowering your team, and ensuring brand and compliance standards are consistently delivered.

Key Responsibilities

• Deliver strong financial results while maintaining a market-leading customer and colleague experience
• Ensure operations meet all FCA, compliance, and brand requirements
• Champion customer satisfaction, coaching the team to deliver consistently high standards
• Oversee Service, Parts, Workshop, and Admin to maximise efficiency and quality
• Inspire, develop, and retain high-performing staff through training, reviews, and progression planning
• Build strong relationships with manufacturer partners and stakeholders, ensuring delivery of strategy and compliance with policies

About You

We're looking for a proven automotive leader with a strong track record of success at General Manager or Head of Business level. Ideally, you'll have commercial vehicle experience, but we're also open to candidates from a strong Aftersales background who are looking to step up.

You\'ll Need

• Demonstrable experience in automotive leadership, delivering results through people
• Strong knowledge of Service and Parts operations
• Proven financial and budgetary management skills
• A people-first leadership style with excellent coaching and mentoring ability
• The resilience and composure to handle pressure and problem-solve effectively
• A customer-first mindset, with the ability to build lasting relationships with OEMs and key partners

What’s On Offer

• Basic salary up to £70,000
• OTE up to £84,000 per year
• Company benefits including pension, holiday allowance, and manufacturer-backed incentives
• The opportunity to lead a large, established site within a respected automotive group
• Full support for ongoing development and career progression

How to Apply

Sound like you? If you're a motivated automotive leader looking for your next challenge, this is a fantastic opportunity to take ownership of a large site with genuine career growth potential.
Call Cal at Kemp Recruitment on (phone number removed) or Email: (url removed)

Ref: INDCR