Gas Technical Auditor

BOXT Limited; Leeds; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading gas services company is seeking a Technical Auditor for an office-based role in Leeds. In this position, you will be responsible for auditing installations for compliance, offering technical support to engineers, and ensuring all jobs meet regulatory standards. The ideal candidate will have ACS qualifications and at least 5 years of experience in the gas industry. This role provides a supportive team environment with ongoing training and competitive benefits.

Benefits

30 days of annual leave (plus bank holidays)

Free tea, coffee, fruit, and breakfast

Private medical cover

Company pension

Qualifications

• Experience in the domestic gas industry in a fast-paced environment.
• Minimum of 5 years of gas experience in installation, repair, and service of domestic gas boilers.
• Full UK driving licence is required.

Responsibilities

• Conduct technical audits on installations for compliance.
• Assist engineers with technical solutions via phone or chat.
• Communicate solutions and recommendations to customers.

Skills

Excellent communication skills

Attention to detail

Customer service skills

Ability to work under pressure

Computer literacy

Education

GCSE (or equivalent) in Maths and English

ACS Qualifications (CCN1, CENWAT)

Job description

Overview

As a Technical auditor (Gas) at BOXT, you will be confident and knowledgeable in auditing our installations to ensure they are compliant with current regulations and manufacturer standards. You will have excellent communication skills to manage installation issues as well as support all departments within the business in audit and compliance.

Responsibilities

• Office-based role dealing remotely with onsite installations issues.


• Assist engineers offering technical solutions on the phone or via live chat.


• Offer technical support to other departments e.g. Compliance and aftercare.


• Communicate clearly to customers offering solutions, recommendations, and reassurance.


• Carry out desktop audits on all completed installations looking for any compliance issues that may require the engineer to re-attend if the job is not 100% compliant.


• Update BOXT admin platform regularly to ensure all recommendations, technical knowledge and information is recorded for each job.


• Review internal/external audit information.


• Train other members of staff on the process and procedures on how to report a gas leak.


• Are you an experienced gas engineer looking to utilise your skills in an office environment? OR got previous experience as Technical Gas Auditor and looking for a new challenge?


• Have excellent communication skills both verbal and written.


• Driven to deliver a quality service and good customer outcome.


• Able to work well under pressure.


• Have excellent customer service skills.


• Be a supportive team player and detail oriented.


• Computer literate.


• Prepared to learn new skills.


• Any other duties which may be required from time to time by the Management Team and Board of Directors, in the course of your employment with BOXT.

Experience and Qualifications

• We are looking for a reliable and well organised person who has experience in the domestic gas industry with the ability to work effectively in a fast-paced environment.


• ACS Qualifications (CCN1, CENWAT essential)


• Other qualifications (unvented hot water, LPG, other appliances) desired


• A minimum of 5 years gas experience (installation, repair, service of domestic gas boilers)


• Previous experience in field supervision or management desirable


• GCSE (or equivalent) in Maths and English


• Full UK driving licence

Benefits

• 30 days of annual leave (plus bank holidays)


• On-Site Parking


• Free tea, coffee, fruit, and breakfast


• Modern offices


• Social events


• Ongoing training and development opportunities


• Enhanced Family Friendly Benefits


• Private medical cover


• Company pension


• Death in service benefit