Gas Engineer

ATTB - The Big Jobsite; Chester; On-site; GBP 45,000 - 53,000; Full time

Job summary

A leading energy provider in Chester is looking for Service & Repair engineers to join their team. You will play an essential role in providing same-day customer service, addressing various heating issues. The position requires a strong customer service focus and ACS qualifications with at least 3 years of experience in fault finding. Competitive salary of £45,483 plus OTE opportunities in a supportive work environment.

Benefits

Flexible rewards for physical and emotional support

Opportunities for personal growth

Qualifications

• At least 3 years qualified experience in fault finding and diagnosis.
• Experience working with various boilers and heating systems is essential.
• Understanding of S-plan, Y-plan and combination systems.

Responsibilities

• Ensure customers receive help through same-day fixes.
• Represent British Gas in customers' homes.
• Support from managers, mentors, and colleagues.

Skills

Customer service focus

Fault finding and diagnosis

Electrical knowledge

Education

ACS qualifications (CCN1, CENWAT, CKR1 & HTR1)

NVQ, C&G in plumbing or heating

Job description

Join us, be part of more.

We're more than an energy company. We're a family of brands revolutionising how we power the planet. We're energisers—one team of 21,000 colleagues energising a greener, fairer future by creating an energy system that doesn't rely on fossil fuels, while living our commitment to positive change in communities. Here, you can find more purpose, passion, and potential. That's why working here is #MoreThanACareer. We do energy differently—we do it all: make it, store it, move it, sell it, and mend it.

About your team:

At British Gas, our mission is to sell it and mend it. We're the household heroes powering 1 in 3 homes in the UK. But supplying energy is just part of what we do. We're making homes greener and more energy-efficient with Hive—using smart tech like thermostats, heat pumps, solar panels, and EV chargers to make reducing your home's carbon footprint easier and cheaper. Our Peak Save programme actively rewards better energy use.

About your role:

We need Service & Repair engineers to join our team of experienced Gas Engineers to ensure our customers get help when they need it. You will play a pivotal role in our British Gas Service Promise—same-day fixes for our customers.

Base salary is £45,483 with uncapped OTE—£52,400 is a realistic expectation through our field reward scheme.

Being there for our customers is our priority. Whether attending an annual service or a complex breakdown, you will represent British Gas in customers' homes. You will have support from managers, mentors, and colleagues, but some jobs can be challenging. Experience working with various boilers and heating systems is essential.

Here's what we're looking for:

• A natural focus on providing outstanding customer experience on every visit
• Current ACS qualifications (CCN1, CENWAT, CKR1 & HTR1) NVQ, C&G or equivalent in plumbing or heating
• At least 3 years qualified experience in fault finding and diagnosis
• Electrical knowledge, including wiring and fault finding on S-plan, Y-plan, and combination systems and boilers

Why should you apply?

We're not a perfect place; we're a people place. Our priority is supporting our diverse team. Life is more than work. We offer flexible rewards to support you physically and emotionally, not just financially.

If you're full of energy, passionate about sustainability, and eager to improve yourself and the future, join us where your voice matters, growth is non-negotiable, and your ambitions are our priority.

Help us, help you. We welcome your insights throughout our recruitment process to better understand and support your journey.