Garden Center Customer Advisor & Plant Specialist

Dobbies Garden Centres Ltd.; Swansea; On-site; GBP 18,000 - 24,000; Part time

Job summary

A leading garden centre retailer in Swansea is seeking Horticulture Customer Advisors to enhance customer experience, drive sales, and offer expert advice on plants. Ideal candidates will have a passion for gardening and excellent customer service skills, along with the ability to lift heavy objects. You'll work within a team, celebrate successes, and contribute to a thriving store environment while enjoying benefits like an employee discount and access to well-being support.

Benefits

Generous annual leave

50% off in Restaurants

Access to eLearning platform

Qualifications

• Experience within a customer facing role and a passion for plants.
• Ability to lift heavy objects to support larger store projects.
• Work well within a team, build relationships, and have fun.

Responsibilities

• Deliver inspirational gardening standards through excellent service.
• Drive sales through customer interactions and promote Dobbies Club.
• Offer high-quality product knowledge including plants and gardening.

Skills

Customer service experience

Plant knowledge

Teamwork

Strong communication

Job description

A leading garden centre retailer in Swansea is seeking Horticulture Customer Advisors to enhance customer experience, drive sales, and offer expert advice on plants. Ideal candidates will have a passion for gardening and excellent customer service skills, along with the ability to lift heavy objects. You'll work within a team, celebrate successes, and contribute to a thriving store environment while enjoying benefits like an employee discount and access to well-being support.