Front Office Director: Lead Guest Experience and Growth

Dalata Hotel Group Plc; Bradley Stoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prestigious hotel group in the United Kingdom is seeking an experienced Front Office Manager to guide and manage hotel operations. You will ensure exceptional guest experiences and foster a positive work environment while achieving strategic goals. The ideal candidate has 2-3 years of front office leadership experience and strong skills in people development. Join us to shape the culture and success of your team in a supportive environment that values innovation and excellence.

Benefits

50% Off F&B in all properties

Employee rate on rooms

Performance-related bonus plan

Development Opportunities

Free employee meals on duty

Extra AL day for every year worked

Employee Assistance Programme

Cycle to Work Scheme

Qualifications

• 2-3 years of experience in a front office leadership role.
• Excellent skills in people leadership and development.
• Strong organizational skills with the ability to oversee and delegate tasks.

Responsibilities

• Ensure that guests have the highest quality experience.
• Lead the team in achieving goals related to hotel standards.
• Develop and mentor the front office team.

Skills

People leadership and development

Strong organizational skills

Ability to work independently

Collaborative team player

Job description

A prestigious hotel group in the United Kingdom is seeking an experienced Front Office Manager to guide and manage hotel operations. You will ensure exceptional guest experiences and foster a positive work environment while achieving strategic goals. The ideal candidate has 2-3 years of front office leadership experience and strong skills in people development. Join us to shape the culture and success of your team in a supportive environment that values innovation and excellence.