Front of House / Receptionist - Staines - Part Time

RUSH Hair & Beauty; Staines-upon-Thames; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading salon company in Staines-upon-Thames is seeking a friendly Front of House / Receptionist. This part-time role (approximately 16 hours/week) involves greeting clients, managing bookings, and supporting the salon team. Ideal candidates will have customer service experience and strong communication skills. Enjoy competitive pay, discounts on products and services, and career progression opportunities.

Benefits

Up to £12.50 per hour

40% discount for friends & family on services

Up to 20% discount on homecare products

28 days annual leave inclusive of bank holidays

Career progression opportunities

Annual RUSH Oscars Awards

Qualifications

• Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
• Excellent customer service and communication skills, both in person and over the phone.
• Ability to multitask and handle various administrative tasks.

Responsibilities

• Greet clients and assist with booking appointments.
• Manage the salon's schedule and answer phone calls and emails.
• Maintain a clean and organised reception area.

Skills

Customer service experience

Communication skills

Multitasking ability

Organizational skills

Proficient computer skills

Job description

RUSH Hair & Beauty is currently seeking a friendly and customer-focused Front of House / Receptionist to join our team at our Staines salon. As a Front of House / Receptionist, you will be the first point of contact for our clients and will play a crucial role in providing exceptional customer service and creating a welcoming and professional salon environment.

This is a part time role, approximately 16 hours per week, including weekends.

Your responsibilities will include greeting clients, assisting with booking appointments, managing the salon's schedule, answering phone calls and emails, and handling client inquiries. You will also be responsible for maintaining a clean and organised reception area, as well as supporting the salon team with administrative tasks.

• Previous experience in a customer service or front of house role, preferably in a salon or spa environment.
• Excellent customer service and communication skills, both in person and over the phone.
• Ability to multitask and handle various administrative tasks.
• Strong organizational and time management skills.
• Friendly and welcoming personality.
• Proficient computer skills and familiarity with booking systems.
• Professional appearance and demeanor.

Enjoy the following when working with us:

• Up to £12.50 per hour
• 40% discount for friends & family on all hair and beauty services
• Up to 20% discount on all professional homecare products
• 28 days annual leave inclusive of bank holidays
• Career progression for superstars (Management, Head Office, Recruitment, Training & more)
• Not to forget the annual RUSH Oscars Awards!