Front of House Leader: Inspire Service & Growth

GBK Brunswick; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A popular burger restaurant in Greater London is looking for an experienced Front of House Team Leader. You will be responsible for motivating your team, ensuring outstanding guest experiences, and addressing challenges during busy periods. Ideal candidates will have leadership experience in hospitality and a passion for excellent service. The role offers exciting career development opportunities and flexible working options, making it perfect for those enthusiastic about the hospitality industry.

Benefits

50% off your total bill for you and 5 friends

Exclusive discounts through BRG Spark App

20% off at Carluccio’s retail gift shop & deli

Access to advanced pay with Wage Stream

Refer friends and earn bonuses

Opportunities for career development

Flexible working opportunities

Qualifications

• A natural people person who loves engaging with guests and making their experience special.
• Previous experience in a hospitality or restaurant setting, with the ability to inspire and guide a team.
• Ability to stay calm and think on your feet during busy service periods.
• Great attention to detail to manage shifts, team performance, and restaurant flow effectively.
• A positive, can‑do attitude that keeps the team motivated and guests happy.

Responsibilities

• Motivate and support your team to deliver outstanding service.
• Ensure every guest receives a warm welcome and memorable dining experience.
• Take charge in the absence of the Restaurant Manager and maintain efficiency.
• Manage bookings and oversee table service during busy shifts.
• Help train and develop team members for success.
• Uphold high service and cleanliness standards.

Skills

Customer Service Passion

Leadership Skills

Problem‑Solving Mindset

Organisational Flair

Energy & Enthusiasm

Job description

A popular burger restaurant in Greater London is looking for an experienced Front of House Team Leader. You will be responsible for motivating your team, ensuring outstanding guest experiences, and addressing challenges during busy periods. Ideal candidates will have leadership experience in hospitality and a passion for excellent service. The role offers exciting career development opportunities and flexible working options, making it perfect for those enthusiastic about the hospitality industry.