Front Desk & Member Experience Host

Woodbury Park; Woodbury; On-site; GBP 20,000 - 25,000; Full time

Job summary

A premier golf and country club in the United Kingdom is seeking a friendly and efficient Receptionist. The successful candidate will be the first point of contact for members and guests, ensuring a welcoming experience. Responsibilities include greeting visitors, managing calls, assisting with registrations, and handling payments. A GCSE qualification and some experience in a service role are desirable. This position requires a flexible schedule due to varying shift patterns, including weekends and holidays.

Benefits

Complimentary access to health club

Bonus holiday days

Paid volunteer day

Discounted meals while on duty

Employee Assistance Programme

Free parking

Uniform provided

Qualifications

• GCSE qualification is essential.
• Previous experience in a service-oriented position is desirable.

Responsibilities

• Greet members and guests professionally and warmly.
• Answer incoming calls and direct them appropriately.
• Assist with member registration and appointment scheduling.
• Handle payments and customer complaints effectively.
• Ensure compliance with health and safety policies.

Skills

Customer service orientation

Effective communication

Organization skills

Education

GCSE qualification

Job description

A premier golf and country club in the United Kingdom is seeking a friendly and efficient Receptionist. The successful candidate will be the first point of contact for members and guests, ensuring a welcoming experience. Responsibilities include greeting visitors, managing calls, assisting with registrations, and handling payments. A GCSE qualification and some experience in a service role are desirable. This position requires a flexible schedule due to varying shift patterns, including weekends and holidays.