Front Desk & Admin Assistant for Child Welfare Team

University College London Hospital; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading healthcare institution in Greater London is seeking a compassionate and highly organised Receptionist & Administration Assistant. In this role, you will be the first point of contact for children and families, ensuring a warm and reassuring experience. You will coordinate appointments, respond to enquiries, and manage administrative tasks, all while maintaining patient confidentiality and offering critical support. This position emphasizes strong organisational skills and excellent communication.

Qualifications

• Strong organisational skills and excellent communication.
• Ability to remain calm and focused with sensitive information.
• Understanding of patient confidentiality principles.

Responsibilities

• Coordinate appointments and process referrals.
• Respond to enquiries promptly and supportively.
• Manage administrative tasks to ensure smooth service.

Skills

Strong organisational skills

Excellent communication

Confidence using IT systems

Approachable and detail-oriented

Job description

A leading healthcare institution in Greater London is seeking a compassionate and highly organised Receptionist & Administration Assistant. In this role, you will be the first point of contact for children and families, ensuring a warm and reassuring experience. You will coordinate appointments, respond to enquiries, and manage administrative tasks, all while maintaining patient confidentiality and offering critical support. This position emphasizes strong organisational skills and excellent communication.