French-Speaking Customer Service Exec — Hybrid, £27k

Office Angels; Ashford; Hybrid; GBP 27,000; Full time

Job summary

A leading recruitment agency is seeking a French speaking Customer Service Executive in Ashford. This role involves assisting customers via phone, email, and chat in a hybrid work environment. The ideal candidate should be bilingual in French and English, possess customer service experience, and have knowledge of Microsoft applications. This position offers a salary of £27,000 and a fixed-term contract of 6-12 months.

Benefits

Free on-site parking

24 days annual leave + Bank holidays

Development opportunities

Qualifications

• Essential bilingual in French and English.
• Experience in a customer service office environment preferred.
• Familiarity with processing customer orders.

Responsibilities

• Liaise with customers and suppliers in France.
• Process customer orders.
• Respond to queries via phone and email.
• Build strong customer relationships.
• Update customers about deliveries.
• Handle occasional complaints.

Skills

Bilingual French and English

Customer service experience

Order processing experience

Knowledge of Microsoft applications

Tools

Microsoft Excel

Job description

A leading recruitment agency is seeking a French speaking Customer Service Executive in Ashford. This role involves assisting customers via phone, email, and chat in a hybrid work environment. The ideal candidate should be bilingual in French and English, possess customer service experience, and have knowledge of Microsoft applications. This position offers a salary of £27,000 and a fixed-term contract of 6-12 months.