French-Speaking Customer & Order Specialist

Parkside; England; On-site; GBP 25,000 - 30,000; Full time

Job summary

A leading client in customer service based in Watford is looking for a French Speaking Customer Service Representative fluent in an additional EU language. Responsibilities include managing customer enquiries and orders, working closely with various departments, and ensuring timely communication and service. Candidates should possess strong PC skills and the ability to multitask effectively under pressure. Previous experience with Salesforce and SAP is advantageous. This role requires exceptional communication abilities both verbally and in writing.

Qualifications

• Must speak French and another EU language fluently.
• Strong PC skills required.
• Ability to think independently and work under pressure.

Responsibilities

• Manage customer enquiries and orders efficiently.
• Coordinate with other departments to resolve issues.
• Maintain up-to-date customer account records.

Skills

Fluency in French and another EU language

Excellent communication skills

PC skills (Outlook, Salesforce, Excel, Word)

Ability to work under pressure

Strong team spirit

Multitasking

Tools

Salesforce

SAP

Job description

A leading client in customer service based in Watford is looking for a French Speaking Customer Service Representative fluent in an additional EU language. Responsibilities include managing customer enquiries and orders, working closely with various departments, and ensuring timely communication and service. Candidates should possess strong PC skills and the ability to multitask effectively under pressure. Previous experience with Salesforce and SAP is advantageous. This role requires exceptional communication abilities both verbally and in writing.