French and Italian speaking Customer Service Representative / BH-28496-1

Language Matters; City Of London; On-site; GBP 28,000 - 30,000; Full time

Job summary

An international organisation is seeking a bright individual fluent in French and Italian for a permanent, full-time role. You will manage end-to-end order processing and respond to customer enquiries via phone and email. Previous experience in customer care or sales administration is required, alongside strong communication skills. This position offers a competitive salary and opportunities for advancement.

Qualifications

• Fluent in French and Italian.
• Experience in customer care, sales administration, or account management.
• Excellent communication and organisational skills.

Responsibilities

• Manage customer orders, process sales orders, and handle invoices.
• Deal with returns, delivery, and order issues.
• Respond to customer order queries via phone and email.
• Ensure client account records are up to date.
• Collaborate with sales team and other departments.

Skills

Fluency in French

Fluency in Italian

Strong communication skills

Organisational skills

Job description

Employment term: Permanent, Full-time
Salary range: £28,000 - £30,000 per annum
Location: United Kingdom, North West London

An exciting opportunity has arisen for a bright French and Italian speaker to become part of an international organisation in Watford. In this role, you will be responsible for managing the end-to-end order processing and responding to customer enquiries via phone and email.

Your responsibilities will include:

• Managing customer orders: processing sales orders and handling invoices
• Proactively dealing with any returns, delivery and order issues
• Being the first point of contact for customer order queries, answering calls and emails in a timely and professional manner
• Ensuring all client account records are kept up to date
• Working alongside the sales team and other departments where required

About you:

The ideal candidate will be confident with fluency in French and Italian and will possess outstanding communication skills, as you will be communicating with various clients and departments within the company. This is an amazing opportunity for a professional individual to be part of a well-known organisation, where you will have the chance to progress within the company.

Profile:

• Required to be fluent in French and Italian
• Previous experience working in customer care, sales administration, client support or account management dealing with products
• Strong communication and organisational skills
• Able to work well in a fast-paced environment

To apply, please send your CV in English and in Word format to Suhail.
languagematters is acting as an employment agency in relation to this vacancy.