Fragile Item Processor

Collaborative Solutions; Ruislip; On-site; GBP 27,000; Full time

Job summary

A leading collectibles company located in Ruislip is seeking a Fragile Item Processor to support the accurate handling and processing of valuable items. The role involves verifying shipments, ensuring secure packaging, and maintaining high security standards. Ideal candidates should possess exceptional attention to detail and organizational skills to thrive in a fast-paced warehouse environment. Comprehensive training and professional development opportunities will be provided. Join a dynamic team and contribute to enhancing the collector experience.

Benefits

Competitive hourly compensation

Paid holiday

Statutory sick pay

Flexible working requests

Professional development opportunities

Qualifications

• Exceptional attention to detail and accuracy in visual inspection and data entry
• Strong organizational time management and prioritization skills
• Reliable, trustworthy and security-conscious approach to handling high-value inventory
• Physical ability to stand and walk for extended periods and lift packages up to 20 kg

Responsibilities

• Verify incoming shipments of both raw and graded items
• Accurately record and input all receipt data into company database
• Prepare both raw and graded items for secure dispatch
• Handle valuable and delicate items with appropriate care

Skills

Attention to detail

Organizational skills

Time management

Customer Service

Basic computer literacy

Job description

Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade authenticate vault and sell millions of record-setting collectibles all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We’re always on the lookout for talented people to join our growing team.

Our services span collectible coins, trading cards, Funko Pops, video games, event tickets, autographs and memorabilia. Our subsidiaries include PSA, PCGS, SGC and Card Ladder.

Since our founding in 1986 we have graded and authenticated millions of items. We employ more than 1900 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas and Paris.

• Location: Ruislip Middlesex, UK
• Reports To: Supervisor eBay
• Employment Type: Full‑time Contracted Position through an Employer of Record (EOR)
• Compensation: The salary for this position is £26,600 per annum
• Schedule: Monday - Friday : 8am - 4:30pm
• Internal Job Title: Processor I

Role Overview

The Fragile Item Processor plays a critical role in living our values of Get It Right and Every Item is Special by ensuring the secure and accurate movement of highly unique delicate items both raw (ungraded) and graded (slabbed) through the operational pipeline. The core purpose is to maintain security accuracy and efficiency in the handling and documentation of all this position you will embody our commitment to Collector Obsession by treating each item with the care and attention it deserves.

Key Responsibilities

As a key member of our operations team you will uphold our values while being responsible for end‑to‑end inventory logistics.

Receiving & Verification

Receive open and carefully verify incoming shipments of both raw (ungraded) and graded (slabbed) items against submission documentation and system records embodying our Get It Right value with meticulous attention to detail.

Conduct thorough visual inspection of items; check for condition, confirm details (e.g. certification number, grade, item description) and inspect slabs for damage treating Every Item as Special regardless of declared value.

Accurately record and input all receipt data into company database and inventory systems ensuring item quantities and descriptions match perfectly.

Identify document and put the Skunk on the Table by immediately flagging all discrepancies, damages or authentication concerns for exceptions processing.

Organise, sort and securely store received items according to established protocols demonstrating our commitment to Leading With Integrity.

Packaging & Shipping

Prepare both raw and graded items for secure dispatch selecting appropriate protective packaging materials to ensure item integrity during transit being efficient but never rushing.

Verify items against final packing lists and orders ensuring maximum protection for encapsulated and high‑value items.

Generate and apply accurate shipping labels and documentation with precision.

Process shipments through various courier systems (e.g. Royal Mail, DPD).

Meet daily productivity targets whilst maintaining the highest quality and security standards balancing efficiency with our commitment to getting it right.

General Operations & Security

Handle valuable and delicate items with appropriate care and maintain a high level of security consciousness at all times understanding that trust is our brand.

Adhere to all health and safety guidelines and company security procedures particularly for high‑value inventory.

Maintain a clean, orderly and efficient work area (receiving and packing stations).

Participate in mandatory cross‑training across multiple operational roles as business needs evolve embracing opportunities to learn and grow your skills.

Seek feedback early and often from supervisors and colleagues to continuously improve processes and performance.

Collaborate respectfully with team members assuming positive intent and Being Kind in all interactions.

Required Qualifications & Experience

Exceptional attention to detail and accuracy in visual inspection and data entry essential for upholding our Get It Right standard.

Strong organisational time management and prioritisation skills.

Ability to work efficiently and maintain quality standards in a fast‑paced high‑volume environment while treating every item with care.

Basic computer literacy for database entry, inventory and shipping systems.

Reliable, trustworthy and security‑conscious approach to handling high‑value inventory demonstrating integrity in all actions.

Physical ability to stand and walk for extended periods, perform repetitive manual tasks and lift/move packages up to 20 kg.

Willingness to participate in cross‑training across receiving and shipping functions demonstrating curiosity and commitment to continuous learning.

What We Offer

Competitive hourly compensation.

Opportunity to work with high‑value collectibles in a rapidly growing industry and contribute to the passion of collectors worldwide.

Professional development and cross‑training opportunities as part of our commitment to Bringing Out the Best in Everyone.

Culture of continuous learning where feedback is encouraged and diverse perspectives are valued.

Inclusive and supportive workplace where kindness and respect are foundational.

Be part of a global leader in collectibles authentication and grading where your accuracy and attention to detail directly impact collector satisfaction.

As a temporary employee with HQ Simple you’ll receive comprehensive statutory benefits designed to support your well‑being and professional development. These include:

• Holiday Entitlement: A minimum of 5.6 weeks of paid holiday per year including public holidays (28 days annually for full‑time employees pro‑rata for part‑time).
• Sick Pay (SSP): Eligibility for Statutory Sick Pay for up to 28 weeks in line with UK government criteria.
• Family Leave: Comprehensive statutory leave and pay for Maternity, Paternity and Adoption aligning with UK government guidelines allowing you to take time off to care for your new child.
• Workplace Pension: Automatic enrollment into a workplace pension scheme with contributions from both you and HQ Simple helping you save for retirement.
• Flexible Working Requests: The right to request flexible working arrangements after 26 weeks of continuous employment with requests considered based on business needs and individual circumstances.
• Jury Service Leave: Support and necessary time off if called for jury service with the ability to claim loss of earnings from the court.

Working Conditions

This role primarily operates within a warehouse environment which may occasionally include adjacent office spaces. The position requires physical stamina and involves:

• Standing and walking for the majority of the shift or extended periods.
• Manual handling of both individual items and packages including lifting up to 20 kg.
• Repetitive manual tasks such as packing and processing.
• The handling of high‑value inventory which mandates strict adherence to all company security protocols.

How to Apply

To apply please submit your CV and a cover letter through our Workday job board. If you require this application in an alternative format or reasonable adjustments for the interview process please contact.

Previous employer and character references will be requested as part of the interview process.

Right to Work

Applicants must have the legal right to work in the UK. Proof of eligibility will be required before employment commences.

Data Protection Notice

When you apply to a job on this site the personal data contained in your application will be collected by Collectors (Controller) which is located at 1600 E St. Andrew Pl Ste 150, Santa Ana CA 92705 and can be contacted by emailing…

Your personal data will be processed for the purposes of managing Controllers recruitment, hiring and related activities which include but are not limited to setting up and conducting candidate interviews and technical exams evaluating and assessing the results thereof and communicating with the candidate. Such processing is legally permissible under Art. 6(1)(f) of Regulation (EU) 2016/679 (General Data Protection Regulation) as necessary for the purposes of the legitimate interests pursued by the Controller which are the solicitation, evaluation and selection of applicants for employment.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment. Under the GDPR you have the right to request access to your personal data, to request that your personal data be rectified or erased and to request that processing of your personal data be restricted. You also have the right to data addition you may lodge a complaint with an EU supervisory authority.

Equal Opportunities

Collectors is an equal opportunity employer. We welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation.

We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status or other class protected by applicable law.

Key Skills

• Loan Processing
• Typing
• Data Entry
• Customer Service
• Organizational skills
• Basic Math
• Computer Skills
• Fraud
• Microsoft Outlook
• 10 Key Calculator
• Fair Housing Regulations
• Food Processing

Experience: years

Vacancy: 1