Food & Beverage Customer Services & Operations Coordinator

Spider Web Recruitment; Greater London; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading importer of Greek food and wine is looking for a Customer Services & Operations Coordinator in Bermondsey, London. The role includes managing customer orders, ensuring deliveries, and resolving issues while providing excellent customer service. Candidates should have at least 3 years of experience in a similar environment along with great communication skills. Competitive salary, holiday, pension scheme, and opportunities for career growth are provided. Join if you have a passion for quality food and wine!

Benefits

Competitive Salary

25 days holiday

Company pension scheme

Discounted products

Performance-related bonus

Opportunity for career growth

Qualifications

• 3 years' experience in customer service within the Food & Beverage or FMCG industry.
• Excellent English written and verbal communication skills are essential.
• Self-motivated and well-organized individual.

Responsibilities

• Act as the first point of contact for wholesale and retail customers.
• Ensure accurate processing of orders and smooth deliveries.
• Resolve delivery issues and manage customer communications.

Skills

Customer service skills

Organizational skills

Ability to learn quickly

Communication skills

Problem-solving skills

Job description

A leading importer of Greek food and wine is looking for a Customer Services & Operations Coordinator in Bermondsey, London. The role includes managing customer orders, ensuring deliveries, and resolving issues while providing excellent customer service. Candidates should have at least 3 years of experience in a similar environment along with great communication skills. Competitive salary, holiday, pension scheme, and opportunities for career growth are provided. Join if you have a passion for quality food and wine!