Food & Beverage Assistant - Exeter

Hotel Du Vin; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A renowned hospitality group in Exeter is seeking a Food & Beverage Assistant to join their team. The ideal candidate is passionate about food and hospitality, capable of maintaining high standards in a 3-AA Rosette restaurant. Responsibilities include assisting with events, supporting the kitchen, and delivering fantastic service to guests. Flexibility in working hours is essential, with opportunities for career progression through apprenticeships. Competitive pay starts at £13.30 per hour plus a range of employee benefits.

Benefits

Heavily discounted staff room rates

Discounted Friends and Family room rates

35% off dining bills

Fully funded apprenticeship programs

High street discounts

Cycle to work scheme

Healthcare cash plans

Referral schemes

Complimentary stays on anniversaries

Employee Assistance Programme

Qualifications

• Must have a passion for hospitality and deliver service with a smile.
• Knowledge of food, wine and beverage is an advantage.

Responsibilities

• Assist in the smooth running of all events as part of the Food & Beverage team.
• Help control the flow and communicate with the kitchen and management.
• Maintain standards in the 3‑AA Rosette restaurant.

Skills

Passion for food and beverage

Customer service skills

Flexibility in shift hours

Job description

Food & Beverage Assistant – Exeter

Food and Beverage Assistant

Up to 13.30 per hour (including tronc)

37.5 Hours Per Week

Are high standards second nature to you? Do you love people and making guests smile everyday knowing you have delivered celebrity service? Do you want to be part of something different, working with the best food, drink and a brand you will be proud of? We love Food, Wine and Cocktails - almost as much as you do!

Responsibilities

• Assist in the smooth running of all our events, be part of the Food & Beverage team and grab your chance to work with the best food, drink and a brand you can be proud of.
• Help control the flow, and communicate with the Kitchen and the restaurant management team to ensure smooth and controlled experiences for our guests.
• This role also involves working within our 3‑AA Rosette restaurant where you will be expected to maintain current standards.
• We are looking for someone who is passionate about food and beverage and delivering amazing hospitality to our guests.
• Knowledge of food, wine and beverage is an advantage.
• You must have passion for hospitality and deliver service with a smile.
• We are open 7 days a week 365 days a year and need people to work a range of shifts and days – this means great flexibility if required.
• We are busier generally during evenings and weekends but shift patterns and contracted hours can all be discussed at interview.
• If you are looking for career training we offer nationally recognized apprenticeships which sit alongside our detailed brand training.
• We'll help you be 'The Difference' between good and great guest experiences.
• This could be the next step for you into an F&B Management role – we actively encourage internal development and progression.

Benefits

• Heavily discounted Staff Room Rates at Malmaison, Hotel du Vin and Frasers Hospitality with rooms available from 65 per night.
• Discounted Friends and Family Room Rate with 50% off best available rate.
• 35% off your bill when you dine in our Brasseries and Bistros.
• Fully funded Apprenticeship programmes that support you in developing your career.
• High Street Discounts on a range of high street shops, experiences, holidays and much more.
• Cycle to work scheme – save up to 40% on a wide range of bikes.
• Healthcare Cash Plans – dental, optical, medical and more available from 5 per month.
• Referral schemes that pay up to £1500 (just for getting your mates jobs!).
• A decent uniform that doesn't make you look like an extra from a 70s TV sitcom.
• Wellness & National Campaign Days Calendar which promotes and encourages activities like Pay Day Lunches / Treats, National Popcorn Day, Mental Health Awareness week and more.
• Wagestream – giving instant access to your pay as it's earned.
• Complimentary stays on your 1st, 3rd and 5th anniversary with Dinner, Bed & Breakfast.
• A proud sponsor of The Brain Charity, helping people with all forms of neurological conditions to lead longer, healthier, happier lives.
• Employee Assistance Programme – free, confidential advice available 24/7 to you and your family.
• Our Sustainability Goals: 100% of our electricity is generated using renewable energy; we recycle a minimum of 70% of the waste from our hotels; we have moved to a chemical-free cleaning system in our bedrooms and public areas and an enzyme-based eco-friendly system for our kitchens.
• Volunteer to work for sustainable charities 2 days per year on full pay instead of your normal workplace.
• Interested? Click Apply Now.

Equal Opportunity

Frasers Hospitality, Malmaison & Hotel Du Vin are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.