Food & Beverage Assistant

Champneys; Tring; On-site; GBP 40,000 - 60,000; Full time

Job summary

A wellness resort in Tring is seeking a Food & Beverage Assistant to provide exceptional service and ensure a welcoming dining environment for guests. The role involves assisting with menu inquiries, maintaining cleanliness in dining areas, and taking orders. A passion for food service and customer interaction is essential. The position offers a range of employee benefits, including discounts and wellness incentives.

Benefits

Health and wellness incentives

Employee Assistance Programme

Discounted stays for family and friends

Complimentary Spa Day

50% discount on Champneys products

Qualifications

• Passion for excellent service and guest satisfaction.
• Ability to assist guests with menu choices regarding dietary needs.
• Experience in a similar role is a plus.

Responsibilities

• Ensure the F&B area is presented to the expected standard.
• Assist guests with their food and beverage choices.
• Take reservations and deliver food & beverages efficiently.
• Maintain cleanliness and organization of dining and working areas.

Skills

Excellent service

Knowledge of dietary needs

Customer interaction

Upselling techniques

Job description

Food & Beverage Assistant

Champneys Tring

Contract: Full Time
Salary: up to £12.21 per hour plus gratuities

Our Food and Beverage Assistants have a complete working knowledge of the menus, menu ingredients and what is available for that day.

In this role you will provide consistent levels of excellent service, you will be courteous, professional, and have a passion for what we do. You will help to drive sales within the F&B department while being an ambassador for Champneys.

Some duties and responsibilities include:

• Ensuring the F&B area is well presented, inviting and to the standard our guests expect
• Have a full and sound knowledge of dietary needs
• Ensuring all literature available for our guests and have sound knowledge on calorific values and basic nutrition in order to advise guests on their menu choices
• Having a complete knowledge of all food & beverage menus enabling you to help with any guest queries
• Taking reservations, orders, delivering ordered Food & Beverages
• Maintaining a clean working and dining area and maintain cellar areas in a clean, safe and hygienic condition to ensure quality of wet products.
• Prepare restaurant & bar areas for service in accordance with Company standards and procedures.
• Serve guests with drinks and meals in accordance with Company and hotel standards and procedures and taking every opportunity to upsell.
• Rotate bar stocks and maintain sales displays according to Company and hotel guidelines.

Benefits

• Health, Wellness and Wellbeing incentives (digital fitness programmes, nutrition guides and recipes, self‑guided meditation, wellbeing podcasts)
• Champneys experiences – overnight stays, ultimate spa day, etc.
• App for all schedules, timesheets, annual leave and all the important things you need at your fingertips.
• In‑house social media connecting our Champneys Family
• Employee Assistance Programme – counseling sessions and legal advice if required
• Shopping discounts and financial support to list a few benefits
• Motivating, rewarding and engaging colleague events
• Discounted stays for you, your friends and family at any of our properties
• Complimentary Spa Day on completion of your probationary period
• 50 % discount on all Champneys products
• Great discounts on our partner products, Elemis and Clarins
• Discounted membership to our exceptional health clubs
• Merlin Entertainments Attraction
• Introduce a friend incentive
• Long Service celebrations
• Free parking (Hotels and Resorts only)
• Professional Uniform